The basic one-star is mainly aimed at the hotel's infrastructure and daily service. The scoring criteria for one-star hotels are as follows:
1. Convenient location: The hotel is located in the city center or near tourist attractions with convenient transportation, which can facilitate guests' travel and tourism activities.
2. Good room facilities: The rooms in the hotel are clean and comfortable, equipped with basic daily necessities and facilities, such as beds, wardrobes, air conditioners and televisions.
3. Basic catering services: The hotel can provide basic catering services, including breakfast, lunch and dinner.
4. Safety and reliability: The hotel has basic safety facilities, such as monitoring system and fire fighting facilities.
5. Good service attitude: Hotel staff are warm and friendly and can provide basic customer service.
The scoring standard of basic one-star hotels is relatively low. Generally, you can get corresponding scores if you meet the requirements of the above aspects.
In addition to meeting the one-star standard, a two-star hotel must meet the following conditions:
1. Spacious room area: The room area of the hotel is relatively large, which can provide more comfortable space for guests.
2. Provide special services: the hotel can provide some special services, such as travel consultation and reservation services, which can meet more needs of guests.
3. Good decoration: the decoration and decoration of the hotel have certain requirements, which should conform to the style and quality of two-star hotels.
4. Higher service quality: The hotel requires higher service quality, including more thoughtful service attitude and more professional service.
A three-star hotel shall meet the following conditions on the basis of a two-star hotel:
1. Higher service quality: The hotel's service quality should meet higher requirements, including more thoughtful service attitude and professionalism.
2. Providing business facilities: The hotel can provide some business facilities and services, such as meeting rooms and printers, which can meet the business needs of guests.
3. More leisure facilities: hotels can provide more leisure facilities and services, such as gyms and swimming pools, which can meet more leisure needs of guests.
4. High comprehensive management ability: The comprehensive management ability of hotels needs to meet higher requirements, including more efficient service processes and more standardized management systems.
Matters needing attention when staying in the hotel:
1, prepare before booking
Before booking a hotel, you need to know the price, facilities, services and location of the hotel so as to choose the hotel that suits you. At the same time, you need to pay attention to provide accurate personal information and credit card information when booking a hotel, and read the hotel reservation contract carefully to ensure that there are no overlord clauses or vague clauses.
2. Important matters when staying in the hotel
When you check into the hotel, you need to show your valid ID and reservation confirmation letter. At the same time, we should keep the hotel clean and tidy, and don't litter or dirty sheets and towels in the room at will. In addition, keep the bathroom and toilet clean and tidy, and don't change the furniture and facilities in the room at will.
3. Hotel security and privacy protection
When staying in a hotel, you need to pay attention to protecting your personal property and privacy. Before you check in, you need to check whether the safety facilities in the room, such as fire fighting equipment and smoke alarm, are intact. At the same time, you should take good care of your valuables and certificates to avoid problems such as lost items or privacy leaks. If you need to leave the room, please take valuables with you.