Article 1: Complete Collection of Food and Beverage Comments

Regular and official comments

1. Thank you for your approval of the store. I wish you a happy meal and we will continue to work hard! You can contact us at any time if you have any questions during the meal. We will serve you as soon as possible, thank you!

2. Thank you for your approval of the dishes in our store! We regard the delicacy and quality of food as our constant pursuit, and your support and recognition will definitely make us go further!

3. Thank you for choosing XX (store name). We will constantly improve the quality of products and services! Welcome to visit again. I wish you a happy life and a good mood every day!

4. Dear customers, thank you for your evaluation and support of our store. When our carefully cooked dishes are affirmed by you, it is our happiest moment! Look forward to your next visit to the store!

5. Dear, thank you very much for your support and love of our products! We have also recently launched a new XX product. We look forward to your next attempt and wish you a happy life!

6. First-class ingredients create first-class delicacies! No matter how bad the weather is and how far away it is, we will deliver steaming meals to you, and your praise is our greatest encouragement!

7. Thank you for your approval! Every time you eat, we do our best. We hope to bring you the best dining experience, and we are always on the road to make quality with our heart!

8. Dear little owner, thank you very much for your recognition and evaluation. XX (store name) will strive to do better and better! I hope you can continue to pay attention to and support us and put forward more suggestions and opinions for us!

9. Thank you for your praise! Remember to click "Store Collection" conveniently, and you won't get lost again when you order next time!

11, our pursuit is not only to make you full, but also to make you eat healthily and comfortably. Every one of you is definitely a great impetus to the progress of our store!

nifty praise reply

1. Three levels of love: eating together, thinking together and playing together. We have just arrived at the first stage, and I hope you can always think of me in the following days. Let's develop into the next two stages ~

2. The center of the universe is so big that it can hold 11,111 kinds of grievances. The center of the universe is very small, so small that a quality takeaway can satisfy you and warm my heart. When you are away from home, you must remember to eat well ~

3. I heard that people who like to praise others have a particularly high value!

4. Your praise is the greatest affirmation to me. I don't expect three meals a day and four seasons. I just hope that you will be as happy as you are today.

5. You like spicy food, but I cook without spicy food. Do you think we are made for each other?

6, we can express our highest respect for food, but the word delicious, thank you for your affirmation of the store!

7. Come to my arms, or let me live in your stomach. Wake up the sleeping taste buds and soak up the delicious food in my home.

8. Imagine that you are delicious and drunk. Thank you for bringing me a wonderful day!

9, your food is very level! Next time, invite more friends to join us ~

Humorous response:

1. There are two most romantic and moving languages in the world. The first sentence is "I love you" and the second sentence is "Your food is really delicious ..." What do you think, guest? You can say the second sentence later, and then I will say the first sentence. ^.^

2. Oh, my god, after receiving good comments, my head stopped hurting and my eyes stopped working, and I can continue to work! Thank you for your support.

3. The happiest thing in life is to have a group of diners who understand you. Your encouragement is the driving force for our store to continue to work hard. Keep encouraging!

4. It is said that it takes a hundred times to look back in the past life to get a pass in this life, and it takes at least 511 times to look back in the past life to get a favorable comment from you! For the sake of looking back more than 511 times, you must visit our shop more often in the future.

5. Our shopkeeper said that if I didn't get 111 favorable comments today, my leg would be broken. Please help me, guest. Say a good word for me!

6. After a busy day, when we sat down to read the comments, we felt that everything was worth it!

7. Although your reply is only one word, it can be said that it is concise, a word is worth a thousand dollars, which is exciting and makes people cry. In addition, there is no ending, which is a profound artistic conception. It is enough to express your feelings incisively and vividly, giving people infinite touch and melancholy, and it is the best in evaluation!

8, two words, such as dazzling jade carving. We regard your praise as a treasure, and remember every word in our hearts. Affirmative words make our persistence meaningful

9. Thank you for your generous and detailed evaluation! Learn from you: do things seriously, be a clean and honest person!

bad review reply template (1)

general bad review: (the taste is average)

(1) Dear XXX, I am very sorry that I failed to satisfy you, and we are deeply sorry for this. Please allow us to bend over 91 degrees collectively to offer our apologies to you, and please rest assured that the next order will definitely satisfy you.

(2) Dear you, thank you very much for your feedback. Due to the defects in our work, we can't satisfy you. We are deeply sorry! We will definitely take effective measures to improve, and look forward to your next order!

(3) Dear you, I am very sorry that our food problems did not bring you a good dining experience, and I sincerely apologize here. We will also reflect on our shortcomings. Finally, thank you for pointing out the mistakes in our work, so that we can have the opportunity to correct and improve and make our work better. I wish you a happy life!

Bad rating, no reason

(1) Dear, seeing this 1 points and 1 stars, we are really hot in our eyes and painful in our hearts. Dear, if you have any questions, you must ask them, and we will improve them ~

(2) I am very sorry, what makes you so dissatisfied with us? Give us some advice at your convenience. Let us serve you better. I look forward to your next order.

Dishes

1. Dishes don't match the taste

(1) Hello, I'm the manager of XX store. I'm sorry that our food doesn't match your taste. Next time you come to the store, you can try our popular food, or I can recommend it to you! Thank you and wish you a happy life!

(2) I bow to you and apologize to you! You don't like the taste of the shop, the shop must change! Please tell me your taste preferences and adjust the taste for your food next time! Please remember to tell me the requirements in the notes ~

(3) I'm sorry, I'm sorry, I can't satisfy your taste! Because our chef is from XX area, what he is best at is XX taste. This time, knowing that you don't like the taste of XX, we modified the menu in time and added new taste options for you (such as removing hemp, spicy and sour). Next time, please remember to choose the new taste option prepared for you ~

(4) A real foodie is unbiased about every dish and appreciates every taste.

2. The food is cold

(1) Thank you very much for your feedback, dear. We are solving the problem you mentioned, and we will contact the delivery side in time to improve our delivery speed. I am very sorry for the trouble! Make sure you get a hot meal next time.

(2) Dear, I'm really sorry for the cold dishes! We have actively communicated with the distribution site, so they must pay attention to heat preservation when the weather is getting colder and colder! Please forgive me for the inconvenience! Mo Yao da ~ ~~~~

(3 3) Dear, I'm really sorry! We have got in touch with the special delivery station for hungry, and urged the food delivery staff to keep the food warm in winter! Because the platform protects customer privacy, we can't see your order information! You can call XX, and we will serve you wholeheartedly! Yaoyaoda ~~~

(4 4) The restaurant has always adhered to the principle of making and selling now, and the delivery volume from the small shop is large. If the delivery time is long, it will cause the dishes to get cold. You can heat them in the microwave oven slowly for one minute without losing the original delicious food!

3, the price is expensive, and the cost performance is not high

(1) Sorry, dear. The price you mentioned is slightly higher, and the store is extremely sad. The store adheres to the principle of only making high-quality meals, and the ingredients selected are strictly selected. Although I didn't satisfy you this time, I hope you can think of my parents next time you want to have a good meal. (2) The price of our food is also calculated by cost, and the price is still very reasonable after you throw it away. If it's not fair, there won't be so many guests to buy it every day. What we have to do is to serve our customers and make it the best. (3) Thank you very much. The cost of ingredients is also increasing. The store has always resisted the pressure and has not raised the price. The price of catering has always been relatively transparent, and the profit margin has been as low as possible. I hope parents can understand the difficulties of the store, and at the same time, our product quality and service will continue to improve. Thank you very much for your kindness. (p> (4) We once again promise that our products are cheap and have good service standards, complete documents and no deception. Please rest assured to consume.

4. Small portions

(1) Sorry, dear foodie baby. Let you not eat enough ~ give me a note next time, and I'll give you an extra spoon ~ I'll make you eat enough

(2) I'm very sorry for the inconvenience caused to your meal, dear. All the dishes in our family are produced according to the quantity set by the headquarters. Some customers feel that they can't finish eating. If you have a demand, you can give us a note when placing an order, or order an extra dish.

(3) The problem that the weight can't meet is being improved. Please add a portion of rice or order a snack first. You can note more rice when ordering next time. In order to give you a quality meal, we do our best to innovate and upgrade. If there are any problems, please contact us. The number is XXX

(4). We don't eat a portion, but we eat life.

5. There is something wrong with the ingredients

(1) Sorry, sir (madam). The store attaches great importance to your feedback on the ingredients. The ingredients selected by the store are purchased on the same day and are absolutely fresh. I hope you can get in touch with the store and verify the matter. I will give you a satisfactory result.

(2) Dear customer, I am very sorry. Our store is a link of unified purchase and strict control of each dish. You may have eaten foreign objects due to the negligence of the staff. Please contact our store and we will definitely give you a satisfactory result.

(3) Sorry, sir (madam). The problem of ingredients is not only your concern, but also the store attaches great importance to it. Food is the most important thing for the people, and food is the life of the kitchen. I hope to get in touch with you. Telephone calls and problem verification will definitely lead to personal thank-you feedback

(4) We use the freshest ingredients and control the ingredients strictly. We will focus on and find out the reasons according to your description, and we will get in touch with you in the near future. I'm very sorry for the unhappy experience

(there are foreign objects in the dish, etc.):

Dear, I'm very sorry, this is our serious dereliction of duty. The store attaches great importance to your feedback, and we have punished the relevant personnel. At the same time, we will strengthen training to prevent such things from happening again. I wish you a happy life and welcome your next visit.

6. Feeling unwell after eating (food poisoning)

Dear customer, hello, thank you very much for choosing a small shop for dinner. We are deeply sorry for making you feel unhappy during the meal. It is our duty to provide customers with green, healthy, safe and secure food. We are also surprised when such things happen. XXX is willing to cooperate with you to go to the hospital for examination and treatment. Please rest assured that it is our responsibility and we will be responsible for it to the end. If it is convenient, please leave your contact information, or call our phone XXX to find the manager. Thank you for your feedback. I look forward to your next visit.

Delivery problems:

1. Delivery is not timely and slow

(1) Dear, I'm sorry that the slow delivery has affected your meals. I'm also angry that I let my little brother send the food cold. I don't need this little brother to send it next time. Pick a little brother of the Rocket Team to deliver food to you quickly

(2) The host is sorry that the delivery is too slow, which makes your stomach feel wronged. The small one must optimize and negotiate the delivery problem with the platform immediately, and in addition, it will definitely let the food fly to your side after optimizing and upgrading the food delivery process in the store

(3) Dear, thank you for your feedback. If you encounter such questions, you can call XX, and we will change the dishes for you as soon as possible. I will also contact the delivery staff who sent you complaints from hummingbirds to compensate you for your losses. (4) Dear customer: Hello, I'm very sorry to have kept you waiting. Please don't worry yet. I'm sorry to bring you a bad dining experience for the problems you reported. We will make corrections and strive to improve the service level. Thank you again for your support all the time, and wish you all the best

(5) I am very sorry to bring you an unpleasant dining experience. Although the delivery team is much more professional than before, there are still cases where orders are not processed in time during peak hours. I apologize for the delivery staff, and will continue to communicate with the delivery team. I also expect them to hurry up and try to deliver them to you. It is still hot. Thank you for supporting 78

(6) Kiss, I'm sorry that the slow delivery made you hungry. The popularity of the store caused a large number of customers to order today, and they were a little busy, and they were already expanding the scale of meals! In the future, the speed of eating will make you taste delicious in time.

2. I sent

(1) a kiss by mistake. I'm really sorry! We take most of the responsibility for the wrong delivery. Please enjoy the meal that was sent to you by mistake. I hope I can contact you, and the store will make up a correct meal for you!

(2) The baby is suffering ~xxxxxx is my phone number and micro-signal. I hope you can get in touch with the store and send you a replacement!

3. Missing

(1) Sorry, my God! I don't know if it's too late to make compensation for the missed delivery. Anyway, I hope to make compensation for you and reflect deeply! I hope you can trust the store again, and the store will live up to your expectations ~

(2) I'm really sorry. Due to the huge order quantity during the peak period, the staff made a mistake in their busy schedule and sent you a meal less. It's really our fault. We will make corresponding compensation for you and optimize our order and delivery process as soon as possible. I hope we can give you a perfect dining experience next time. Thank you for your support!

(3) Dear, I'm really sorry, because of the work mistake of our meal loader.