I studied hotel management and worked in the hotel for 7 years. So, I should be a little sure about this problem. For the elderly, their greatest expectation is to get the attention of others. Therefore, targeted work should be done in this department: 1. Sales Department: Coordinate with Housekeeping Department to arrange rooms with lower floors and try to arrange smoke-free floors. 2。 Ministry of Commerce: Make a welcome card or electronic screen 3. Housekeeping department: strengthen floor attendants and do more work such as opening doors, delivering water and tidying rooms. 4。 Catering Department: Designate dishes suitable for the elderly, and try to make them with light, soft and tender materials. Convention and Exhibition Department: Provide the meeting place and equipment needed for the meeting. Purchasing and supply department: according to the habits of the elderly, purchase more raw materials and fruits that meet their needs. 7。 General manager's office: on behalf of the hotel, offer condolences or banquets to all members and make a good commemoration. 8。 Clinic: Arrange the hotel doctor to be on duty 24 hours a day, just in case. 9。 Recreation Department: Prepare more chess supplies.