With all kinds of problems always occurring in the catering industry, many bosses will feel very scared when they find that customers want to return their dishes, for fear that there is something bad in their dishes that will be eaten by customers. This happened to a boss in Shenyang. At that time, the customer ordered a preserved egg tofu, but within a minute after the dish was served, the customer called the boss and said that he would return the dish.

The guest didn't say why he returned the dish.

At that time, the boss felt very strange, because from the appearance, the dish was intact, and there were no foreign objects such as flies, insects or hair strands, so the boss wanted to find out. However, the customer didn't want to tell the boss the reason, only that the boss guessed it himself, and now the boss felt more confused. I thought the guest was being unreasonable, so she wanted to taste the dish for herself, and the customer would choose to return it.

It turned out that the shell had not been removed

But when she picked up chopsticks and was about to clip tofu, she discovered the problem. The tofu could not be clipped at all. It is not because it has expired and deteriorated that it will become hard, but because the outer box of tofu has not been removed at all. Because the outer packaging box is just white, and there are preserved eggs beside the dish, the chef has sprinkled soy sauce on the tofu and sprinkled some chopped green onion. If you look at it from the outside, you can't see anything wrong with the tofu at all.

Now the boss finally understood, so he took the food to the back kitchen and severely criticized his employees, and said how could they make such a mistake? It was a bit perfunctory to cook like this. Fortunately, however, the guest understood the restaurant very well, and the boss helped the guest return the food very readily, so he didn't do too much entanglement. Xiao bian thinks that when such a thing happens, it depends mainly on the store's attitude of admitting mistakes, and it is understandable if they are sincere.