The responsibility of the catering supervisor is to understand the operation of the restaurant and be familiar with the arrangement and use of equipment, furniture and tableware; Timely supplement and sign all ingredients and all kinds of supplies necessary for the floor; Assist the superior to effectively manage and maintain the materials in the restaurant; Keep the restaurant clean and tidy, and ensure the normal operation of the restaurant; Assist in training waiters for superiors, so that each waiter on duty can master the necessary work skills and provide services smoothly and effectively.
Responsibilities of the catering supervisor
1. Understand the operation of the restaurant and be familiar with the arrangement and use of equipment, furniture and tableware; Timely supplement and sign all ingredients and all kinds of supplies necessary for the floor.
2. Assist the superior to effectively manage and maintain the materials in the restaurant; Keep the restaurant clean and tidy, and ensure the normal operation of the restaurant.
3. Assist in training waiters for superiors, so that each waiter on duty can master the necessary work skills and provide services smoothly and effectively.
4. Check the employee gfd, be responsible for the regular meeting before and after work every day, properly arrange the service work of the day, and effectively deal with the problems or problems faced on the day.
5. Be familiar with the restaurant's special products and frugal dishes, and train the waiter's selling skills to strive for the best service and maximize the income.
6. Properly and tactfully handle customers' complaints and queries, actively listen to customers' opinions, and seek ways to improve or improve, so as to improve customers' satisfaction.
7. Be responsible for the attendance, holidays and shifts of the floor staff, as well as the assessment of each waiter.