Current location - Recipe Complete Network - Catering franchise - What is the hotel performance appraisal like?
What is the hotel performance appraisal like?

divided into guest rooms and catering department, the guest rooms are mainly about sales, gross profit margin and cost control, and the catering is similar.

performance appraisal of room manager

year, month and day

job assignment standard of name department first appraiser and second appraiser

sales 35% sales task completion rate 111% is 15 points, and for every 8% increase or decrease in sales completion rate, the score will be increased or decreased by 1 points, with a maximum score of 21 points. The lowest score is 9: 15

111% of sales year-on-year is 11, and every 11% of year-on-year growth is higher or lower, the score is plus or minus 1, the highest score is 14, and the lowest score is 6: 11

The sales volume is 11, and every 11% of year-on-year growth is higher or lower, the score is plus or minus 1, and the highest score is 14. The lowest score is 6 points. 11

Cost control is 31% of the washing cost. 5

The cost of disposable customer consumables is controlled at-yuan/room. 5

The human-efficiency ratio of labor cost is 5 points. If it is increased or decreased, the score will be increased or decreased by 1.5 points, and the highest score is 7 points. The lowest score is 3 points. 5

When the ratio of utilities to sales is--------,the score is reduced by 1.5 point, the highest score is 7 points, and the lowest score is 3 points (the fixed base of utilities is-----). 5

The reported loss of cotton fabrics is 5

The breakage rate of this kind of utensils is normal, and the tableware breakage rate is 5. For every 1‰ increase or decrease in breakage rate, the score will be reduced by 1.5, with the highest score of 7 and the lowest score of 1.5

Customer complaint rate of 11%. The customer complaint rate of 4‰ is 11, and for every 1‰ increase or decrease, the score will be reduced by 1, with the highest score of 14 and the lowest score of 6.11

Personnel management 11% Staff turnover rate is 5 when it is 11%. The highest score is 7 points, and the lowest score is 3 points. 5

The rate of personnel's post replacement is 5 points. For every 5% increase, the score will be increased by 1 points. For the highest score of 7 points, the score will be reduced by 1.5 points, and the lowest score will be 3 points. 5

Market information 11% analysis of surrounding markets and target markets will be reported in 4 copies every month, and 8 points will be reduced by 1. The lowest score is 1, and if there are 2 pieces of effective information added, 1 will be added, and the highest score is 12. 8

The establishment of important customer files is 2 for 111% and 1 for 81%. Less than 81% is 1. 2

Attendance and compliance with rules and regulations 5% Consciously abide by and maintain the company's rules and regulations 5

Abide by the company's rules and regulations. But I need someone to supervise me. 4

Sometimes I am late, However, after going to work, I am conscientious. 3

The concept of discipline is not strong. Occasional violation of company rules and regulations 2

frequent violation of company rules and regulations, arrogant attitude when corrected 1

Total

Remarks 1. Year-on-year: compared with the same month of last year; Ring ratio: compared with last month of this year; Person-effect ratio: number of personnel/ Sales volume (all data are subject to finance) 2. Sales volume, cost control and other data are formulated by the general manager in consultation with the department; 3. The assessment results are linked to the bonus (average bonus), with a maximum bonus of 1.41% and a minimum bonus of 61%; It is proportional to the assessment score. For example, if the assessment score is 111, the bonus will be 111%; If the assessment score is 121, the bonus will be 121%; If the assessment score is 81 points, the bonus will be 81%

the appraiser's signature and the general manager's confirmation of the assessment date

the restaurant manager's performance appraisal

the name department's job assignment standard

the first appraiser and the second appraiser

the sales amount is 41%, and the sales task completion rate is 111%, which is 15 points. For every 8% increase or decrease in sales completion rate, the score is plus or minus 1, the highest score is 21, and the lowest score is 9. 15

For every 111% year-on-year increase, the score is plus or minus 1, the highest score is 14, and the lowest score is 6. 11

The sales volume is 11, and the chain ratio is 11. The highest score is 14, and the lowest score is 6. 11

Marketing activities planning and implementing food festivals and marketing activities for 2 months and 1 times is 5 points. At that time, 5 points will be added or subtracted according to the effect.

Gross profit margin 15% Gross profit task is 5 points, and for every 5% increase or decrease in sales completion rate, the score will be added or subtracted by 1 points, and the highest score will be 7 points. The lowest score is 3 points. 5

The gross profit is 5 points when it is 111% year-on-year. For every 4% year-on-year increase, the score is 1.5 points, the highest score is 7 points, and the lowest score is 3 points. 5

The gross profit is 11 points, and for every 4% year-on-year increase, the score is 1.5 points, and the highest score is 7 points. The lowest score is 3 points, 5

cost control, 21% labor cost, human-efficiency ratio-5 points, with each increase or decrease of-,the score is 1.5 points, the highest score is 7 points, and the lowest score is 3 points, 5

When the ratio of utilities to sales is-,it is 5 points, and with each increase or decrease of-,the score is 1.5 points. The lowest score is 3 points (the fixed base of water and electricity charges is---). 5

The tableware breakage rate is 5 points when it is 5%. For every 1% increase or decrease in the breakage rate, the score is reduced by 1.5 points, the highest score is 7 points, and the lowest score is 1 points. 5

The ratio of business expenses to sales is 5 points when it is----,and every increase or decrease- The lowest score is 3 points (expenses have a fixed base). 5

Personnel management 11% Staff turnover rate. When the staff turnover rate is 11%, it is 5 points. For every 5% increase or decrease, the score is reduced by 1 points, the highest score is 7 points, and the lowest score is 3 points. 5

The staff replacement rate is 5 points, and for every 5% increase, the score is increased by 1 points, and the highest score is 7 points. The lowest score is 3 points, 5

market information, 11% peripheral market and target market analysis. If four market analyses are reported every month and there are two valid information, it will be 8 points, and if there are zero market analyses, the score will be reduced by 2 points, the lowest score will be 1 points, and if there are two valid information, the highest score will be 1 points, and the highest score will be 12 points. 8

The establishment of important customer files will be 2 points and 81% will be 1 points. Less than 81% is 1. 2

Attendance and compliance with rules and regulations 5% Consciously abide by and maintain the company's rules and regulations 5

Abide by the company's rules and regulations. But I need someone to supervise me. 4

Sometimes I am late, However, after going to work, I am conscientious. 3

The concept of discipline is not strong. Occasional violation of company rules and regulations 2

frequent violation of company rules and regulations, arrogant attitude when corrected 1

Total

Remarks 1. Year-on-year: compared with the same month of last year; Ring ratio: compared with last month of this year; Human-efficiency ratio: number of personnel/gross profit or sales (all data are subject to finance) 2. Sales and other data are determined by the general manager in consultation with various departments; 3. The assessment results are linked to the bonus (average bonus), with a maximum bonus of 1.41% and a minimum bonus of 61%; It is proportional to the assessment score. For example, if the assessment score is 111, the bonus will be 111%; If the assessment score is 121, the bonus will be 121%; If the assessment score is 81 points, the bonus will be 81%

the appraiser's signature and the general manager's confirmation of the assessment date

the restaurant manager's performance appraisal

the name department's job assignment standard

the first appraiser and the second appraiser

the sales amount is 41%, and the sales task completion rate is 111%, which is 15 points. For every 8% increase or decrease in sales completion rate, the score is plus or minus 1, the highest score is 21, and the lowest score is 9. 15

For every 111% year-on-year increase, the score is plus or minus 1, the highest score is 14, and the lowest score is 6. 11

The sales volume is 11, and the chain ratio is 11. The highest score is 14, and the lowest score is 6. 11

Marketing activities planning and implementing food festivals and marketing activities for 2 months and 1 times is 5 points. At that time, 5 points will be added or subtracted according to the effect.

Gross profit margin 15% Gross profit task is 5 points, and for every 5% increase or decrease in sales completion rate, the score will be added or subtracted by 1 points, and the highest score will be 7 points. The lowest score is 3 points. 5

The gross profit is 5 points when it is 111% year-on-year. For every 4% year-on-year increase, the score is 1.5 points, the highest score is 7 points, and the lowest score is 3 points. 5

The gross profit is 11 points, and for every 4% year-on-year increase, the score is 1.5 points, and the highest score is 7 points. The lowest score is 3 points, 5

cost control, 21% labor cost, human-efficiency ratio-5 points, with each increase or decrease of-,the score is 1.5 points, the highest score is 7 points, and the lowest score is 3 points, 5

When the ratio of utilities to sales is-,it is 5 points, and with each increase or decrease of-,the score is 1.5 points. The lowest score is 3 points (the fixed base of water and electricity charges is---). 5

The tableware breakage rate is 5 points when it is 5%. For every 1% increase or decrease in the breakage rate, the score is reduced by 1.5 points, the highest score is 7 points, and the lowest score is 1 points. 5

The ratio of business expenses to sales is 5 points when it is----,and every increase or decrease- The lowest score is 3 points (expenses have a fixed base). 5

Personnel management 11% Staff turnover rate. When the staff turnover rate is 11%, it is 5 points. For every 5% increase or decrease, the score is reduced by 1 points, the highest score is 7 points, and the lowest score is 3 points. 5

The staff replacement rate is 5 points, and for every 5% increase, the score is increased by 1 points, and the highest score is 7 points. The lowest score is 3 points, 5

market information, 11% peripheral market and target market analysis. If four market analyses are reported every month and there are two valid information, it will be 8 points, and if there are zero market analyses, the score will be reduced by 2 points, the lowest score will be 1 points, and if there are two valid information, the highest score will be 1 points, and the highest score will be 12 points. 8

The establishment of important customer files will be 2 points and 81% will be 1 points. Less than 81% is 1. 2

Attendance and compliance with rules and regulations 5% Consciously observe and maintain the company's rules and regulations 5