Current location - Recipe Complete Network - Catering franchise - Commodity out of stock to explain to customers need to be a little more tactful, to give others a reason that can be justified.

For example, claiming to be a warehouse delivery

Commodity out of stock to explain to customers need to be a little more tactful, to give others a reason that can be justified.

For example, claiming to be a warehouse delivery

Commodity out of stock to explain to customers need to be a little more tactful, to give others a reason that can be justified.

For example, claiming to be a warehouse delivery personnel, the remaining not much of the goods have some defects, this kind of lie will make the customer easier to accept, and defective goods can not be shipped, check before delivery, the customer feels more responsible seller, to the customer replacement or refund work to make a good start. Compared with directly saying out of stock, this kind of lie will not make the customer feel played, and do not have to explain to the customer multiple platforms at the same time sales inventory is not allowed.

Other solutions for out-of-stock products: 1. Provide other purchasing channels If there are other sales channels, such as brick-and-mortar stores, etc., you can suggest that customers buy from other channels, and even display the stock levels of other channels on the page.2. Provide related or alternative products: When a product is out of stock, recommend some products with the same features and functions to customers in the product detail page. Maybe it can also meet their needs. 3, provide e-mail or SMS notification: you can tell customers who intend to buy, leave e-mail addresses, phone numbers and other contact information, when the goods are in stock to send them a notice.