The store manager is an enterprise. In order to meet the employment demand brought by its rapid expansion, the human resources department of the company will make a training plan for the store manager. If the store manager can successfully cope with various challenges and realize the rapid improvement of his personal ability in a short period of time, he can grow into a store manager.
The main work of the store manager:
1. Assist the store manager to handle daily affairs, handle customer complaints, collect commodity information and promotion information submitted by department heads, and make and print the reports required by the store manager; ?
2. Be responsible for classifying and filing the working documents of the store manager, and ordering and managing the office supplies in the shopping mall;
3. Training and management of store personnel, coordination of employees' work, supervision of employees' daily work such as image dressing, service standard and attendance;
4. Coordinate, record and check the morning and evening shift or handover work, and be responsible for the inspection and supervision of the environmental sanitation inside and outside the store;
5. Do a good job in supplementary planning and allocation management of goods, record the main events that happened that day, handle and summarize the report in time, and plan the daily business work in advance and implement it in an orderly manner;
6. lead the store sales team to receive customers' inquiries, understand customers' needs, recommend suitable products, introduce its advantages/functions to customers and achieve sales, and deal with emergencies in the store.
Extended information:
1. Requirements of the store manager
1. Good communication and management skills.
2. Be familiar with the operation process of the retail industry.
3. Be hardworking and conscientious.
Second, the job requirements of the store manager
1. Experience the work of employees, which is used to familiarize themselves with the job functions of employees in various positions, including cashier, tally, surface display, warehouse arrangement, price card printing, store cleaning, commodity promotion and clearance.
2. Experience the work of an inventory manager, which is used to learn ordering, counting, inventory correction, etc.
3. Experience the shift supervisor's work, which is used to learn vault management, store opening and closing process, employee management, scheduling, etc. When the shift supervisor completes his work well, he will be arranged to exercise as the manager, so as to be promoted to the manager.
Reference: Store Manager-Baidu Encyclopedia