Current location - Recipe Complete Network - Catering franchise - Responsibilities and management of restaurant store manager
Responsibilities and management of restaurant store manager

The details are as follows:

1. Obey the unified leadership of the company, be responsible for the work of the whole store, and implement various rules, regulations and administrative orders of the company.

2. timely and accurately report the problems encountered in the production process to the company. Open and enterprising, combined with reality, aggressive, good at putting forward various rationalization suggestions.

3. Be responsible for formulating service specifications, procedures and marketing strategies, and organizing their implementation after approval by business departments. Excellent management and continuous improvement of management level.

4. Review daily business statements, analyze business, make appropriate business decisions, and ensure the safety of working capital.

5. Organize seasoning division, lobby supervisor, head waiter, etc. frequently to improve and improve the service and the quality of dishes according to the suggestions of dining guests.

6. Supervise the daily affairs of the store, make attendance records on time, prepare attendance sheets at the end of the month, and check the attendance sheets, instruments and personal hygiene of employees.

7. Be warm and courteous, always communicate with guests, seek feedback, properly handle customer complaints, and constantly improve service quality.

8. strengthen on-site management, adhere to the business hours, fully grasp the business situation in the store, and find and solve business problems in time.

9. Strengthen property management, control and control the use of goods, reduce expenses and waste of goods, strictly control costs and eliminate waste.

11. Seriously grasp the service quality, food quality, food hygiene, environmental hygiene, social security and fire safety.

11. Check the running status of the equipment and the usage of tableware at any time, maintain it, replace it in time, earnestly implement the expense reporting system in the store, and ask for instructions before exceeding the authority.

12. Strengthen on-the-job training for employees and organize employees to learn new service skills and marketing knowledge on a regular basis.

13. Do a good job in the attendance record, assessment and assessment of all employees (including the manager himself), adhere to the principles of fairness, impartiality and openness, and report the assessment to the personnel department of the company. If you ask for leave from abnormal operation for more than 31 minutes for a long time, you must report to your superiors for approval, and clearly inform your subordinates before asking for leave.

14. Organize and train employees' business skills regularly, and constantly learn the company's rules and regulations to improve the company's cohesion and competitiveness.

15. Organize regular in-store management meetings.