1. How to report hotel hygiene problems can be reported to the local health department or the Food and Drug Administration, or through the supervision telephone numbers made public by these two departments. Tel: 12321 Health Hotline, 12315 Consumer Complaint Reporting Hotline and 12331 Food and Drug Administration Hotline. Process: After receiving the acceptance request, the acceptance conditions will be judged, and those that meet the conditions will be handed over to the relevant departments for acceptance, and will be fed back to the complainant after completion. Second, how to punish the unqualified food and beverage outlets? The catering industry must hold a "Hygiene Permit" before it can operate normally. The food and drug supervision will also conduct regular inspections. If it is found to be unqualified, it will be punished. First of all, the scope of unqualified restaurant hygiene includes: site selection and environmental processing, business premises, tableware and tools, hygiene management, raw materials, processing operations, etc., and the basic hygiene requirements and management criteria. The State Food and Drug Administration issued the Notice on Strengthening the Supervision and Management of Catering Service Environmental Sanitation, requiring local food and drug supervision departments to strengthen the management of catering service environmental sanitation, implement the relevant provisions of the Food Safety Law, and ensure the safety of people's catering consumption. If the supervision, inspection or spot check finds that the restaurant has violated the rules and regulations, and supervises the catering service, it should provide rectification and severely investigate and deal with it according to law. Information such as daily supervision and inspection, random inspection and monitoring of administrative punishment shall be made public to the public, and at the same time, smooth channels for complaints and reports shall be maintained to encourage consumers and catering service practitioners to supervise. For restaurants that are not up to standard in hygiene, the regulatory authorities will impose the following penalties: according to the provisions of the People's Republic of China and Article 125 of the Food Safety Law of the People's Republic of China, the illegal income and illegally produced and operated foods, food additives, tools, equipment, raw materials and other items will be confiscated. According to the situation of illegal production and operation, if the value of the goods is less than RMB 11,111, a fine of more than RMB 5,111 and less than RMB 51,111 will be imposed; if the value of the goods is more than RMB 11,111, a fine of more than RMB 5 and less than RMB 11 will be imposed; if the circumstances are serious, it will be ordered to stop production or business, or even its license will be revoked. According to Article 126 of the Food Safety Law of the People's Republic of China, those who fail to meet the hygiene standards of restaurants shall be given a warning, and if the circumstances are serious, they shall be ordered to stop production until their licenses are revoked. According to Article 135 of the Food Safety Law of the People's Republic of China, the food producers and operators whose licenses have been revoked, their legal representatives, the directly responsible person in charge and other directly responsible personnel shall not apply for the food business license within five years from the date of making the punishment decision. If you are sentenced to more than fixed-term imprisonment for food safety crimes, you will not be allowed to engage in food production and management for life, nor will you be allowed to serve as a food safety manager in food production and management enterprises. Hygiene is the basic condition for the catering industry to survive. If the hygiene of the restaurant is not up to standard, it will not only affect the health of customers, but also affect the whole society and the business of the restaurant. Third, what documents must the restaurant obtain (1) Health certificate, and handle the health certificate of catering practitioners at the local epidemic prevention station. (2) Pollutant discharge permit, which shall be obtained at the local environmental protection bureau. (three) catering business license, catering business license in the local health supervision office. (four) food circulation license, food circulation license in the local industrial and commercial bureau. (5) Business license. After obtaining the above documents, go to the local industrial and commercial bureau for business license and tax registration certificate.