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Duties of Front Office Attendant

The Front Office Attendant needs to communicate effectively with the store manager and keep the work in a cooperative and organized manner. Below is a list of the duties and responsibilities of a Front Office Attendant.

Part 1

1, neat and clean dress, punctuality and courtesy, obedience to command, work mobilization.

2, responsible for wiping clean tableware, service utensils, good restaurant hygiene.

3, ready to turn the table with cutlery and utensils, do a good job before the service of all preparations to ensure that all cutlery and glassware clean without stains, do a good job of checking the work before the meal, whether the water is playing well; cutlery is set up.

4, the waiter must be in accordance with the provisions of the restaurant's service procedures and standards, as well as the requirements of the guests dining for guests to provide quality service.

Part II

1, responsible for the restaurant's service management, standardization of waiter standards, to provide guests with a high standard of quality service;

2, strict management of the restaurant's equipment, supplies, utensils, etc., to achieve the account in line with the provisions of the rate of integrity;

3, responsible for the department of service standards and workflow implementation;

3, the department of service standards and the implementation of the workflow;

3, the department of service standards and workflow;

3, the department of service standards and workflow implementation. The implementation of the workflow;

4, daily inspection of equipment, furniture, tableware set up and its completion;

5, is responsible for in accordance with the requirements of the banquet notification form and the order, one by one layout implementation, and smooth and effective implementation;

6, to assist the welcome staff to welcome guests, reception of important guests. Properly handle guest complaints, good relations with guests;

7, check the restaurant business area, supervise staff to do a good job of meal preparation;

8, do a good job of restaurant safety and fire prevention;

9, to assist the restaurant manager of the subordinates of the training work.

Part 3

Go to work on time and give guests attentive and warm service

Communicate with the store manager effectively and keep the cooperation in the work in an orderly manner

Have the ability to work in a small range of string, top work

Strictly implement the company's resolutions and systems

Bring the company's culture and

Bring the company's culture and personal qualities to every customer in the porridge