A speech, also called a speech, is a speech delivered at a grand ceremony and in some public places. The following is my collection of sample speeches for the competition of catering executives, welcome to check! Model speech for the competition for catering executives 1
Dear leaders:
Good afternoon, everyone! My name is XXX, and I'm a waiter from the catering department. First of all, I am very grateful to the hotel and the leaders for giving me this opportunity to stand here and participate in the competition of the hotel's catering supervisor. I feel very honored.
since I came to the hotel at a certain time, I have worked in the hotel restaurant for three years in a blink of an eye. During these three years, I have learned a lot and grown a lot. In the past three years, I have humbly learned from my colleagues and superiors, and have continuously accumulated and improved my service skills and professionalism; In three years, I learned to smile and enthusiasm, to be tolerant and understanding, and to love and contribute to my post. In the past three years, I have gradually grown from a college student who knows nothing about hotel service to an excellent hotel service grass-roots manager. All this progress, in addition to personal efforts and study, of course, can not be separated from the cultivation and care of the hotel and the leaders present, and the support and trust of my work can not be separated from the help and cooperation of my colleagues. I would like to thank you, thank you all!
The head waiter is a brand-new position, and also has higher post and ability requirements. If I am lucky enough to be successful in the competition, I will live up to your's expectations and work hard:
1. Strengthen my study and improve my ability. Strengthen the study of skills and knowledge, constantly "recharge" yourself, complete the role transformation as soon as possible, improve your management ability and be competent for your job.
second, correct attitude, love and be dedicated. Carry forward the spirit of hard work, and complete the work better in the spirit of serving guests, employees and superiors.
Third, be tolerant and understanding, regardless of gains and losses. I will be conscientious, down-to-earth, work hard and unite my colleagues, set an example and lead our team to achieve better results.
Today, I am competing for employment with the purpose of exercising, learning and improving. If I succeed in the competition, I will work hard; If I can't compete, I will work harder. I will take this competition as a new starting point: I will have one more dream when I treat life; Treat the work, you will work harder; Treat leaders with more respect; Treat colleagues with a smile; Treat life, there will be more love; I believe that opportunities will only favor those who are prepared.
thank you! Model speech for the competition of catering executives 2
Dear leaders:
Hello everyone!
people say that sincere friendship comes from constant self-introduction. But I want to change it here-enough self-confidence also comes from constant self-introduction. My name is He Jihong, a smart girl with keen insight from Dong Tang Store. Serious girls are the most beautiful, and my beauty is unparalleled. I am very grateful to the company for providing us with such an opportunity to surpass ourselves. Today, I will sprint towards the position of foreman.
I have been working as an assistant foreman for nearly half a year. In the past six months, I have learned a lot about management because of the concern and encouragement of our leaders in Dong Tang. From the very beginning, the psychological orientation of a waiter rose to the cognition of a grass-roots manager. Thank them sincerely.
I think, as a foreman, she plays a great role. She is not only a bridge to convey the supervisor's intentions, but also a link to summarize and feedback the views and opinions of the following employees, and also a bosom friend of the employees. She also needs to have strong observation, be able to grasp the mentality of employees at the first time and do a good job of communication. Can fully manage an area and lead them to improve their business knowledge and professional skills. Can teach them how to solve any puzzles and problems when they have them. Of course, you can be familiar with and understand the company's corporate culture and rules and regulations. Must have certain execution ability and decisive thinking mode when solving problems, and so on.
during my time as an assistant head waiter. I can complete all the tasks assigned to me by my superiors in quality and quantity. My third district, no matter from performance to service level, has been unanimously affirmed by the foreman in charge. Some time ago, due to the loose seats in the third district, the running list was more serious. After the optimization and integration of resources, there has been no phenomenon of running orders for four consecutive months, which is also a gratifying thing for everyone. We have implemented a contract responsibility system, and every family member in the area has their own responsibilities. From in-meal service to hygiene to the five permanent members, there are special personnel in charge. Everyone can exercise the power of receiving help to arrange and supervise. And in the monthly regional meeting, give certain material rewards to the particularly responsible family members. This not only improves their sense of ownership, but also makes our small family unite more closely, on the other hand, it can better enhance their management ability. And in this process, the management of our district has gone further, which has really played a win-win effect. We also have a special person in charge of performance management. Now our region has also set a monthly sales target, and at the monthly regional meeting, we also reward family members with outstanding performance. Due to the implementation of the performance reward scheme, although we have more unfavorable factors in terrain, we will not lose to other regions in performance.
If I can compete for the post of Shangling (from Fanwen. com), I will do the following:
1. Strive to improve my learning ability. Enhance their own business knowledge and professional skills, learn from leaders and predecessors management experience and the ability to deal with customer complaints.
2. While improving yourself, we should also lead other family members to make progress together. Organize some training courses regularly, covering a wider range of aspects, from product knowledge to daily customer complaints, and teach them how to solve them, and also do some incentive training when appropriate.
3. Communication is very important. Do a good job in ideological work with employees in time, carefully observe their ideological trends, so as to grasp their thoughts and opinions in time, and make records and give feedback.
4. The business goal of an enterprise is always to put performance first and service first. To achieve good performance, service level is particularly important. Today's guests have not only asked for enough food, but also have higher requirements for service satisfaction. How can we achieve the humanized service advocated by the company? That is to treat customers as friends. Think what your friends think, and be anxious about what your friends are anxious about. Smiling is from the heart. Only when you really treat them as friends can you truly serve them with a smile. In this way, your service is in place, your products can meet the requirements of customers, and your performance will naturally improve. How to be friends with customers and how to be good friends with customers is also where I need to learn from them.
5. Complete all other affairs arranged by superior leaders.
the company is developing rapidly. Only when the big family of the company develops, will we have a better platform for self-improvement. Now there is such a broad stage for us to display our dreams, and I will sprint towards the most dazzling place on this stage! Believe me, I will always succeed!
thank you!