Although McDonald's gave an explanation for this incident, I think this explanation is particularly pale and powerless. It also reflects the negligence of McDonald's internal managers on the safety and health management of catering environment. People may question the food safety of McDonald's. Employees can publicly clean tables and chairs with glass cleaning rollers. The seat is directly touched by everyone, and the hand will directly touch and the hand will hold the food. Therefore, tables and chairs should have approved rags. If you wipe it directly with a roller, you can see how many bacteria will be attached to it and how much impact it will have on people's dining environment. But also in front of customers. The customer didn't know how many shadows were in his heart on the spot. If I were you, I wouldn't want to eat at McDonald's again. Who knows if it's dirty? It will also be suspected that McDonald's is not strict in food hygiene management, not as clean and tidy as we see outside.
If McDonald's staff or management directly admit their mistakes and seriously realize how much impact this will have on customers' dining, maybe everyone will accept this explanation. But McDonald's explanation is evasive. This is unacceptable to me. I hope that McDonald's managers will be more rigorous and close to the training of employees, as well as environmental hygiene management and food hygiene and safety management. After all, everyone has been eating snacks for many years. I hope there won't be such a disappointment again.