meituan's loan failure actually means that the customer failed to borrow this time, and meituan can't release the money, so the customer can only apply again next time. Maybe next time you apply, you can successfully lend money and borrow money smoothly. However, before the next loan, it is best to understand why the US Mission failed to lend this time. We should know that there may be many reasons for the failure of Meituan's loan, such as the borrower's qualification is not up to standard, the bank card is problematic, and the loan amount is insufficient.
the mission of meituan is "to help everyone eat better and live better together". Founder Wang Xing established "* * * with prosperity" in the gene of Meituan. As a leading e-commerce platform for life service in China, the company has consumer-friendly apps such as Meituan, Public Comment and Meituan Takeaway, and its services cover more than 211 categories such as catering, take-away, fresh retail, taxi, bicycle enjoyment, hotel tourism, movies, leisure and entertainment, and its business covers 2,811 counties and cities across the country.
Pre-sales review process
When Meituan cooperates with any merchants, it must go through a strict eight-level review by the quality control team specially established by Meituan. No merchants who fail the review can cooperate with Meituan to ensure the maximum protection of consumers' rights and interests, and consider consumers at all levels:
1. Online research;
2. Investigate the merchants on the spot, and then discuss the sales plan and sign the contract;
3. The city manager reviews the contract and related materials;
4. The quality control of the headquarters reviews the contract and related materials;
5. On-site business interview;
6. The quality control department of the headquarters reviews the interview content and gives the materials to the editor to write a copy;
7. Responsible for editing and reviewing the copy;
8. Final review of quality control at headquarters.
After-sales service guarantee
Meituan always follows the principle of consumers first, merchants second and Meituan third. Since its establishment, it has attached great importance to honest management. So far, a whole system has provided consumers with good prices, good goods and good services.
1. Meituan is the first group buying website in China that allows consumers to evaluate their consumption after consumption, so that we can find out the problems in consumption in time.
2. Meituan is the first group-buying website in China that will send SMS reminders to consumers many times before their coupons expire.
3. Meituan is the first group buying website in China to build a large-scale customer service center. With the rapid growth of sales, whether the customer service phone can be connected has become a very important factor in the consumer experience.
4. Meituan is the first group buying website to offer a refund of expired group buying coupons, and it will give a one-time refund of tens of millions on the first anniversary of Meituan. Prior to this, group purchase coupons could not be used after they expired, and the money prepaid by consumers could not be retrieved, which greatly affected consumers' trust in group purchase websites. In order to solve this problem, Meituan took the lead in launching an expired refund, and returned the money that should not be taken to consumers. Expired refund is the first in the world by Meituan, and even Groupon, the originator of group buying website, has not been realized so far.
5. Meituan launched a "worry-free group purchase" after-sales service plan. The contents include: unconditional refund after seven days of purchase, free of charge if the consumer is not satisfied, and one-click refund if the consumer is overdue.