According to the nature of social and political attitudes, online public opinion can be divided into positive online public opinion and negative online public opinion. Negative online public opinion will lead to mass incidents, weaken the credibility of the government, cause social identity crisis and affect social stability. In order to alleviate the huge impact caused by online public opinion, effectively manage the online public space and correctly guide the development of online public opinion.

strengthen the construction of network supervision and network law enforcement team

a network supervision team should be established. Set up a special office with unified and strict rules and regulations and a clear responsibility implementation system. Public opinion monitoring members in the team reported the public opinion information by SMS, email, online input, etc. After being sorted by public opinion technicians, they made an overall analysis of online public opinion by using public opinion intelligent analysis technology, grasped the relevant public opinion trends and crisis signs in time, fed back to department heads in the form of public opinion special reports, and then reported to leaders. When the network public opinion emergencies occur, the network supervision team can be quickly transformed into the network public opinion emergency command center. This can improve the response speed of the incident, take effective measures as soon as possible, and calmly deal with the unexpected events of network public opinion.

Establish and improve the response and prevention mechanism of online public opinion

First, constantly use network technology to collect, screen, analyze, judge and filter negative online public opinion. Through the network information analysis and judgment system, we can monitor the occurrence and development of network information in real time and improve the early warning and prevention mechanism of negative network public opinion. Secondly, continue to play the role of the internal network, and establish an information early warning mechanism, so that the information related to group events such as network dynamics can be enjoyed in real time, with one party warning and multi-party linkage. Finally, establish a fast and effective linkage mechanism.