Just follow the procedure

The steps are as follows:

1. Record the reservation information

Although the software of the hotel computer management system is different, the contents and procedures required to input information are basically the same.

1. Computer input

(1) adjusts the computer to the working state.

(2) enter the main menu, select the system shortcut function key, and enter the relevant reservation information of the guest, and the computer will quickly make a judgment on whether to accept or not.

(3) inquire whether the reserved guest is a frequent visitor and its related guest history records, and input them according to specific operating procedures.

(4) check the content of the input information, and modify and improve the errors or unknown information, and finally determine.

2. Fill in the form

First, check the reservation control record. If there are any vacancies, please fill in the individual or group room reservation according to the type of customers.

3. Record the reservation information

(1) Fill in the reservation form.

(2) indicate the room type, quantity and days (dates) of staying in the hotel on the room reservation summary table.

(3) Enter the computer, and hotels that do not use the computer reservation management system can use the reservation card to record the guest information.

(4) Fill in the reservation register and store the reservation card.

reminder afterwards: the reservation materials can be called at any time during the management process, and can be modified, changed, cancelled and reconfirmed at any time according to the requirements of the guests and the reservation management control procedures; When a guest checks in, the receptionist confirms with the guest and inputs relevant information, and the computer can record and automatically generate the check-in registration form.

The full name of reservation clerk refers to the staff who provide efficient and accurate reservation service for guests in restaurants and entertainment places.