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The trend of outsourcing services
China Cloud Computing Center has been outsourced for decades, but in recent years, this business has spread like an airborne virus within the enterprise IT department. The following is an example of a survey conducted by PC Week Executive and Information Management Association several years ago, aiming to show the general trend of IT outsourcing development. The survey shows that few IT managers in the management field will face IT outsourcing directly. The survey also shows that about 3/4 companies outsource one or more IT projects-this number will obviously continue to rise. Only about 8% of IT managers claim that they will neither outsource nor study this possibility.

An important reason for outsourcing is to enrich the IT team by introducing high-tech developers. In terms of frequency, PC and network maintenance are outsourced more than mainframes and traditional systems.

Senior IT managers in charge of outsourcing, as well as outsourcing suppliers, are trying their best to find new ways of cooperation to improve the effect. As Mike Bauer, former technical planning director of EDS, said, "People's interest in outsourcing has shifted from curbing costs and reducing costs to business growth and increasing market share."

After fully tapping their core competence, enterprises should first consider strategic factors when considering whether to choose outsourcing. Can entrusting non-core business to external providers enhance the ability of enterprises to achieve strategic goals? Can it help enterprises to concentrate their management and business level? Can it help enterprises achieve long-term strategic planning? Only in this way can we make correct and decisive outsourcing decisions and supplier selection.

The service center of the Provincial Quality Supervision Bureau takes the logistics work as the development direction of "scientific management, legal protection and socialized service", constantly improves the system, strengthens management and improves service, and actively explores effective ways to strengthen the management of government canteens. The management of staff canteen has achieved initial results, achieving a win-win situation of "satisfaction of leaders, benefits of employees and benefits created by canteen management".

In order to meet the needs of the rapid economic development in the whole province, in 2004, the Provincial Bureau of Quality Supervision comprehensively integrated the provincial and municipal technical institutions in Hefei, and invested 300 million yuan to build the Anhui Quality and Technical Supervision and Testing Center in Baohe Industrial Zone. The central park covers an area of 167 mu, with a total construction area of 1 10000㎡, covering 5 national quality inspection centers, 7 provincial institutes, 9 provincial quality inspection centers and 26 key laboratories. The overall scale and technical level are in a leading position in China. In 2008, the center was fully completed and put into use, and more than 800 employees entered the park. The center is far away from the urban area, and most employees need to eat at least 1 time on weekdays. It is estimated that 300 people have breakfast and 600 people have lunch in the center every day on weekdays. How to do a good job in staff logistics service, especially catering service, is a brand-new topic for decision makers in government service centers. As early as in the design of the staff canteen, in order to care about the staff's life and improve the dining environment, the leaders of the provincial bureau proposed to break the traditional catering management mode and take the road of combining hotels, requiring the service center of the government to create a brand-new catering service mode and implement the catering service mechanism of enterprise management, hotel service and popular consumption. In order to ensure that the requirements of the provincial bureau are implemented, in the preparation stage of the restaurant, the office service center organizes personnel to go to the brother units for field study and learn from the strengths of many companies. He has visited and studied in more than ten units, including the canteen of the Provincial Party Committee, the Provincial Local Taxation Bureau, the canteen of the Provincial Department of Finance and Huangshan Building. Through the investigation, we broadened our horizons and development ideas, and learned the advanced management experience of our brother units, which provided a good reference for the planning and design of the staff canteen. How to operate and manage the staff canteen after completion? After careful analysis, the office service center believes that taking the socialized development road of catering service is an important measure to overcome the disadvantages of the traditional office logistics system, promote the liberation of office affairs from the self-enclosed and self-service model, and take the road of industrialization, specialization and intensive development of logistics services. Through market competition, the introduction of high-quality service enterprises, the separation of management and operation, from "raising people to provide services" to "spending money to buy services", the agency service center focuses on management and supervision, which can not only improve service efficiency and quality, but also save costs. Through public bidding, the applicant's economic strength, professional ability and credit level are strictly examined and comprehensively evaluated. Among the six applicants, Jinchao Hotel Management Company of Huangshan Building, which has the first-class qualification at the provincial level, is determined to be responsible for the management and service of the staff canteen in the quality inspection park.

There are 600 seats on the first floor of the staff canteen of the quality inspection center, which provides breakfast, lunch and dinner as the staple food for employees. 3 yuan for breakfast includes steamed buns, cakes, miscellaneous grains, soybean milk, porridge, etc. Chinese food 6 yuan, divided into three kinds, one meat and one soup; Dinner mainly provides steamed bread, steamed buns, cakes, cooked food and other takeout. On the second floor, there is a banquet hall with an area of 500m2, with a special box of 12, which is mainly responsible for meetings, training, treatment and foreign business of the bureau organs and directly affiliated units. The restaurant is well equipped. The provincial bureau invested 2 million yuan to purchase oil burners, steamed rice boxes, baking boxes, microwave ovens, soymilk machines, juicers, disinfection cabinets, refrigerators, range hoods, tables and chairs, air conditioners, televisions and other supporting facilities at one time to meet the dining needs of employees and create a comfortable environment. The disinfection equipment is reliable in effect and clearly marked; The facilities for preventing "four pests" are complete and the measures are effective. The service center provides each employee with a free meal card, and regularly recharges the employee's meal fee to the employee's personal account. All employees use credit cards to eat, which avoids the cumbersome and inconvenient cash consumption, greatly improves the dining efficiency and is welcomed by the majority of employees. After more than two years of practice, the staff canteen has won the praise of the majority of dining staff with its warm environment, delicious meals and enthusiastic service, and has become a highlight of the logistics reform and innovation of the provincial bureau.