Brief summary of personal work summary 1
I've really done a lot of work in the past six months. It's good to continue to do well on this point. I also hope to win more benefits for the company. I am a person who compares the price of work seriously. No matter at what stage, these are very firm. I've been thinking about this. I can also keep a good attitude and grow myself in such a big environment. I also have very detailed work for the first half of the year.
I also hope to accumulate in this way, and bringing _ _ here also makes me feel that I have changed a lot. Some details still need to be judged objectively, and some things still need to be maintained. In the first half of this year, I also learned a lot. Although some things I have done are not very good, I feel that there is still a gap in what I have done in this regard, and I have not realized this problem for half a year. Looking back now, I think there are still some places that need to be corrected. I am serious about my work, and I have confidence in myself. Some things definitely need further adjustment. I am also very concerned about whether I can handle it well. I hope to accumulate knowledge in this way and feel that I have grown a lot in the past six months. I have also studied a lot of knowledge in this job, so I can have a clear judgment on myself.
Over the past six months, I have actually accumulated it slowly. I can clearly feel these details. I think we should have an objective judgment on ourselves. Some things can be ignored. In retrospect, I really need to give myself an explanation. Now I can clearly realize my own shortcomings. Although I am an ordinary employee of _ _, I still feel that my work is very important and I have been trying to do my job well. I have never neglected anything. In the past six months, I have attracted many new customers and maintained the relationship with old customers, which has given me an intuitive understanding of myself. I can realize how I should do this work well, and I can also realize these details. As an employee of _ _, I am willing to continue to do well, improve my work experience and fully understand all aspects of myself. The first half of the year is a very substantial half year.
Of course, I have problems with my work in the past six months. I know that problems must be corrected, so that I can have a good attitude and accumulate. I have confidence in myself, too. I will try my best to correct some of my shortcomings. These are not big problems. I will continue to work hard in the second half of the year.
Personal work summary brief summary II
Since graduation, I have studied and worked in _ _ Network Co., Ltd. for more than one year. In the hard and busy work of the company this year, I have been working with a high degree of seriousness and meticulous attitude. My work in _ _ Network Co., Ltd. in the first half of this year is coming to an end. Thanks to the efforts of all the staff, the company has achieved good results. _ _ Network Co., Ltd. is a relatively small and growing Internet company. In addition, there are many Internet companies, large and small, and the competitive pressure in the industry is increasing day by day, just like a game. At present, if you don't work hard to improve a little, you will be eliminated by the industry. Only by continuous improvement and continuous learning can we survive under the huge system of the Internet. I am engaged in the preliminary work of web development in the company. In the past six months, I have been paying attention to the rapid development of the company, both ideologically and professionally. I have been trying to develop the company. I am also very proud of the company's growth in the past six months. I have made great progress and exercised a lot in the past six months. This kind of movement grew up under the competition of the industry. Looking back on the work in the first half of 20 years, there are sadness and difficulties, but there are also growth and experience.
First, implement the company's leadership policy.
At the beginning of this year's construction, the company leaders made many speeches and showed us the development goals and routes this year. Under the correct leadership of the company, my ideological consciousness is very high. At work, I have always completed every job according to the requirements of the company. In my life, I am ready to contribute my meager strength to the company at any time with a pragmatic attitude.
Second, in practical work.
Over the past six months, I have been studying and making continuous progress in my work. Doing my job well is my first priority every day. Complete the tasks assigned by the leaders with high quality and high efficiency, without holding the company back. I completed the "_ _ Large Website" project in _ _. In the process of project development, I performed well, conscientiously implemented every step of the strategy, and fully applied my professional knowledge to my work. In the year of _ _, I independently designed "_ _". In the company, I won the honorary title of excellent employee of the month. I can get along well with my colleagues and have a strong team spirit. At any time, I think a person's strength is limited. Only with Qi Xin's concerted efforts can we do things well and make things bigger.
III. Work Plan for the Second Half of the Year
We should put the company's interests first in all work, safeguard the company's honor and interests, and constantly improve ourselves in the second half of the year to prepare for the development of the "_ _ large website" project in the second half of the year. Only when you are strong can you not be eliminated by society and industry.
Personal work summary brief summary 3
During this year, as the front desk customer service of _ _ _ property, I received the owners coming and going, recorded the problems transmitted by the owners by telephone, and timely fed back these problems to the company, so that the company could carry out rectification and maintenance of the community. The work of the past year is summarized as follows:
First, personal promotion.
Over the past year, I have constantly raised my demands on myself, carried out the tasks of the company in strict accordance with the work requirements, and did my job well. Of course, as a front desk customer service, our main job requirement is reception etiquette. Whether it is the customer or the owner, I have to be fully prepared to face it.
In one year's study, I mainly focus on etiquette practice, because I believe that as long as I am serious, careful and strict with myself, I can do it well. But in terms of etiquette, you can only improve yourself by practicing, consolidating and deepening your memory.
At work, I am always trying to face the owners. Every visiting host, young and old, I will greet and entertain them with proper greetings. As a member of _ _ property, I know that the most important and basic thing in our work is to have a good relationship with the owner. Only when you have a good relationship with the owner can our work proceed smoothly.
In terms of customer service, I pay attention to strengthening the contact with the owners, try to remember the names and preferences of the owners, and try to approach the owners with humanized work. Through continuous efforts, I really gained the trust of many owners. It also makes the work of our property more convenient.
Second, personal work.
At work, I respect the principle of "owner first". As our parents, the shopkeeper is the front desk customer service. At work, the owner is my main work core. By the owner's side, I try to get closer to the owner, so that I can talk to every owner.
In daily work, if the owners have difficulties, I will actively help them. I became friends with the owner in my work and life, which greatly improved my work.
When receiving the owner's question, the other party's tone will not be too excited, so that we can better understand the situation and solve the problem better.
Third, summary.
Summing up my work for one year, I am sure that my relationship with the owner is the most important "magic weapon" in my work. The closer the owners are, the more they will support our work. Therefore, in the future work, how to maintain a good relationship with customers and how to make customers more satisfied is my goal. I will continue to work hard in the coming year!
Personal work summary brief summary 4
After the New Year, I have been working for nearly half a year. This half year is a transitional period for me. I changed from a junior designer to a relatively skilled designer. Now make a summary of the work in the past six months.
First, the state of mind
Over the past six months, my thoughts have changed a lot, my design ideas have been broadened a lot, and my works have matured a lot, which can basically meet the satisfaction of customers and make great progress compared with when I first entered the company.
Second, the work performance
Over the past six months, due to the achievements and performance at work, the company has gradually handed over some important customer jobs to me, which is the company's affirmation of my technology and trust in me, and I will continue to work hard to do all the work.
Third, the improvement of technical level and attitude towards their jobs.
After nearly a year's design work, my design ideas have matured a lot, and I am also very skilled in mastering software. I can complete all the tasks delivered by the company independently and skillfully. In the face of intense work, I will try my best to squeeze out my own time and work overtime to complete various tasks seriously.
Fourth, work efficiency.
Because the company's business is relatively large and there are many customers, it often happens that this customer is anxious and that customer is even more anxious, which leads to the fact that sometimes this customer's affairs are being sorted out, so we rush to sort out that customer quickly, which leads to this unfinished business and that unfinished business. Faced with this phenomenon, I will work overtime after work to complete the project urgently needed by customers with good quality and quantity, and then go home from work.
Five, abide by the daily system of interpersonal relationships.
In the company, I seriously abide by the company's rules and regulations, go to work on time, and strive not to be late or leave early. Pay attention to uniting colleagues at ordinary times, try to help them solve problems in the face of their difficulties, and be enthusiastic, United and help each other and make progress together.
6. Are there any major mistakes in your daily work?
I made several mistakes in the first half of the year. Although there are many other reasons for these mistakes, it is not because of me. But after all, I have handled these lists, so I still made some careless mistakes, thinking that what others have handled does not need to be read in such self-study songs. In the future, I will take every list seriously, carefully examine it and try my best to do my job well.
7. Do you have any comments and suggestions for the company?
There were several mistakes in the first half of the year, some of which were made by other colleagues. I can't understand all the things designed by others, so there will be mistakes in the audit, so I hope whoever takes the list will be responsible in the future, which will greatly avoid mistakes. In addition, sometimes I am doing the work of this customer, and suddenly I am assigned to do the work of that customer, saying that it is urgent, and I have to put my list down there, and finally I am criticized for saying, "Why is your list here before it is finished?" I don't know if it's urgent? " Therefore, I hope that we can prioritize in the future, so that we will not delay customers and will not be criticized, which will benefit both companies and individuals.
In short, in the past year, I have made great progress in my work and gained a lot. In the second half of the year, I will make persistent efforts, conscientiously complete every job in my job and hand in a perfect answer sheet to the company.
Personal work summary brief summary 5
Today, I have changed from an ignorant student to an employee with job responsibilities, and the customer service work has changed from unfamiliar to familiar. I used to think that customer service was simple, monotonous and even boring, but I just answered the phone and took notes. In fact, to become a qualified property customer service staff, you need to have relevant professional knowledge, master certain work skills, and have a high sense of consciousness and responsibility, otherwise you will make mistakes and dereliction of duty in your work. Looking back at customer service work, there are gains and losses. Let me briefly summarize as follows:
1. Daily reception and telephone answering: warmly receive the visiting owners and actively solve their difficulties. Answer the owner's phone, be patient, record the owner's complaints and service matters, coordinate the handling results, and give timely feedback and pay a return visit to the owner.
2. Handling of daily repair: Actively dispatch workers according to different repair contents, and strive to solve the problem in the shortest time. At the same time, pay a return visit in time according to the completion of the repair report.
3. Check the sign-in of each department every morning.
4. Check the health of the hospital and corridor, and notify the cleaning staff to clean the unqualified ones in time.
5. Warehouse management: timely register the receipt and warehousing of goods.
6. Collect the utilities and property fees of the store.
7. Collect all kinds of opinions and suggestions from customers in the process of property management, and constantly improve the service quality and service level of residential property management.
In the process of completing the above work, I learned a lot and grew a lot. I think the most important thing to do a good job in customer service is:
(1) The service attitude must be good. When you see your host in the yard, you should take the initiative to say hello. If you help him open the door and move things, it will make the host trust us more.
(2) Have the initiative, have a pair of eyes that will find problems, patrol the yard of the community every day, and solve problems in time when they are found. Don't wait for the master to come, we don't know what's going on yet, so we should be a prophet of everything.
For me, who has just entered the society and has little work experience, I will inevitably encounter various obstacles and difficulties in my work. In the new year, I will try my best to correct the shortcomings in my past work and constantly improve and strengthen my work in the following aspects:
1, strengthen the study of basic knowledge of property management, improve customer service skills and psychology, and improve customer service reception details.
2. Further improve your personality, improve your patience with work, strengthen your sense of responsibility, and cultivate your enthusiasm for work.
3. Communicate and learn more with leaders and colleagues, learn from each other's strengths, improve their abilities in all aspects, and keep up with the company's progress.
Fortunately, I can join the team of _ _ (company) right after graduating from school. At this moment, my goal is to challenge myself, surpass myself and make greater progress in my work in the new year!
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