It is mainly the etiquette of customer service, as well as the mentality of employees, which is very important and necessary for waiters.

The waiters in the catering industry are highly mobile, so how to train waiters and make new service personnel work independently as soon as possible has become the focus of the front office training. Today, I sorted out the training contents of restaurant waiters, hoping to play a certain role in improving the quality of restaurant service practitioners, standardizing operational skills, improving service quality and service level, and promoting the healthy development of local catering industry.

When training new service personnel in restaurants, it usually includes the following contents:

1. Send the used tableware back to the dishwashing department for cleaning, and replenish the clean tableware in the workbench.

2. Clean up the tea residue and sundries in the tea stall, and clean the lower carriage, small handlebars, trays, hand cloths, etc.

3. Assist in the desk work, such as delivering hot water and helping to manage the desk.

4. Tidy up and store the used tablecloths and towels in a centralized way so that the laundry can clean them.

5. Be responsible for all cleaning and hygiene matters within the restaurant.

6. Try to avoid breakage of appliances, handle with care, and make yourself responsible for your work.

7. Be diligent and hard-working, obey the assignment of the boss, and do a good job seriously. On-the-job training content of ushering waiters When training ushering waiters, it generally involves a series of contents, such as the appearance of ushering waiters, preparations before meals, ordering meals, leading guests into restaurants, introducing the situation in restaurants and so on.