The catering industry is not only facing great development opportunities, but also facing unprecedented challenges and tests. These challenges mainly come from the following aspects:
1. The lack of specialization of talents leads to the lack of internal strength: because of the low threshold of catering industry, the bosses of most catering enterprises in China have developed from small shops, and most of them have family-style management, but they have not yet developed to hire professional managers. Many of them still "rule by men" and do not have a modern enterprise system and supervision and management system, so they still need to be specialized in concept consciousness, management thinking and management level.
2. Poor ability to change, lack of advanced information tools: The catering market is hot now. Many bosses who used to work in electronics, real estate and other industries have squeezed into the catering market with strong financial strength, scrambling for scale, quality, food, service and price, which makes the catering market fierce. However, many catering enterprises lack the ability to adapt to the market and sensitive information tools. In today's era of network economy, Many catering enterprises are still in manual and semi-manual state. Even with computers, they only realize the POS system (cash register for ordering food), which is used as a dish ordering device and a calculator, but they do not really realize the functions of reforming the process, strengthening management, reducing costs, stopping leakage and reducing expenditure through computer systems.
3. Lack of scientific and standard management system: famous foreign fast food chains have formed standardized workflow and methods after hundreds of years of exploration. Chinese food is difficult to achieve standardized management because of its diversified dishes and distinctive services, which makes it difficult for Chinese food enterprises to achieve cost control. However, in recent years, there have also been Chinese food enterprises that have introduced fast-food management characteristics, such as Quanjude Group and Tianjin Home and Seafood Big Mac, which have pioneered the standardization of Chinese food in terms of processes, services and products.
Of course, different catering formats have different standards due to different factors such as operating characteristics, scale and products. The above-mentioned talent specialization and management system can be realized by introducing management talents. However, the management information tools to improve the core competitiveness of catering enterprises have been paid more and more attention by catering bosses, so many companies have successively introduced catering management systems. However, due to their lack of experience or insufficient understanding of hotel catering industry management, the products on the market are not good or bad. At present, there are three types of catering management systems in the market: manual document centralized uploading, PDA ordering and hand-held POS ordering.