Personal work report summary 1
This year, the comprehensive management department closely focused on the activities of "strengthening management and improving efficiency" and the work of "four modernizations and one center" carried out by the group company, worked hard internally, cultivated its image externally, constantly improved its work concept, highlighted its work focus, strived to enhance its initiative and creativity, and gave full play to its functions of "suggestion, organization, coordination and service". The main work is reported as follows:
I. Work Review
(1) Strengthen self-construction, standardize house management, and promote the standardized and orderly operation of the comprehensive department.
Since its establishment on July _ _, the comprehensive department of the company has made great efforts in system construction, earnestly grasped the housekeeping management and improved the level of housekeeping management. I. The internal management system of the comprehensive department of the company has been established, including attendance, accountability, writing, holding meetings, etc. The reception of visitors and the purchase of equipment are under centralized management, and the quota management system of dining application form, car application form and telephone office expenses for visitors is strictly implemented, which reduces the official expenses and has obvious saving effect. The second is to continuously strengthen the construction of its own team. To do a good job in the comprehensive management department, we must have a high quality of political theory and the ability to analyze and solve problems. The third is to establish a high sense of service and consciously implement it in all work details. In a word, 17 can take care of the overall situation, obey the overall situation, serve the overall situation, often work overtime, and work hard, laying a foundation for doing a good job in the service of the whole company.
(2) Strengthen internal and external investigation and study, be a good adviser to leaders, and provide information services for leaders' decision-making in time.
Focusing on the central work of the company, the company strengthened internal and external investigation and research, took solving the "bottleneck" that restricted the progress of the project as a breakthrough, paid close attention to policy trends, captured information sensitively, and was good at seizing opportunities, which effectively promoted the approval progress, power business license handling, electricity price verification and other work; Internally, pay attention to the collection, research approval and identification of rationalization proposals, and put forward a lot of constructive opinions and suggestions after comprehensive analysis of major issues involving the interests of the company and employees. In, more than 30 rationalization proposals were reported, involving the company's operation and management, reasonably reducing the project cost, and improving the environmental protection level of engineering science and technology. Detailed improvement methods and measures are put forward in the aspects of construction scheme, equipment technology, management system and department management methods, which are in line with objective reality and have strong operability. It is estimated that the project funds can be saved by identifying the benefits after the implementation of the rationalization proposal. It will play a positive role in promoting the company's next work.
(3) The work of "four major communication and coordination" has created good environmental protection for internal and external work and set sail for the project construction.
The comprehensive department is the link between the preceding and the following, connecting the left and right, coordinating the inside and outside, and communicating with all directions. The work of the comprehensive department is no small matter, and it represents the image of the company everywhere. The company has always taken strengthening comprehensive coordination as the focus of giving full play to the functions of the comprehensive department, and has effectively strengthened the work of "four major communication and coordination": First, it has strengthened communication and coordination with the departments directly under the superior, local governments and brother units, kept abreast of the work trends and requirements of the superior departments, learned from the advanced experience of brother units, and actively strived for and integrated various powerful factors to serve the project construction; The second is to strengthen communication and coordination between the company and various departments and offices. Gradually standardize the system of weekly meeting and general manager's office meeting, strengthen the tracking, coordination, supervision and feedback of the key work arranged by the company through the implementation of supervision and supervision system, ensure the arrangement, inspection, implementation and feedback of the key work of the company, and form a closed-loop management of supervision and supervision; The third is to strengthen coordination between departments and offices. Actively resolve contradictions, form a joint force, create a United and upward working atmosphere, and give full play to the functions of various departments; Fourth, communication and coordination with local agricultural relations have been strengthened. Actively contact with the Municipal Bureau of Land Management, the town government and village branches to promote the smooth progress of land acquisition for the project. Only for the problems of large-scale assembly yard and spare parts storage yard, through negotiations with environmental protection companies, more than 80 mu of land has been saved; At the same time, in cooperation with Taian Power Supply Company and Shandong Power Transmission and Transformation Company, we actively communicated with 12 local villages on line construction, which won valuable time for the project to be put into production on schedule.
(D) The "two combinations" further strengthened the service awareness and improved the service level.
Adhere to improving the service level as a regular task, and adhere to the "two combinations" in logistics support services: First, combine comprehensive services with key services. On the basis of providing excellent environmental protection and comprehensive services for the work and life of cadres and employees, we will focus on serving the company leaders, relieve the worries of the leaders and let them devote themselves to their work; The second is the combination of internal service and external reception. Serve employees internally and continuously improve service quality and service level.
Do a good job of file management in an all-round way, and manage the drawings, equipment data and foreign documents with the construction unit and supervision to provide convenience for employees to consult; Comprehensively do a good job in vehicle dispatching management, dining arrangement, official document drafting, receiving and dispatching, circulation and other matters, and gradually standardize management procedures; Do a good job in foreign reception with high quality and high level. Especially since last year, the General Department has done its best to receive the leaders of the group companies such as General Manager Zhou, General Manager Zhu, General Manager Li, General Manager Liu, General Manager Chen and Group Leader Guo, and successfully completed the reception task, which has been unanimously affirmed and praised by the leaders of the group companies.
In a word, we have made some achievements in the past work, but as a "young" company, compared with the requirements of the group company and its brother units, there are still some shortcomings, mainly in the following aspects: First, internal management needs to be further strengthened; Second, information research needs to be further improved; Third, the overall concept, service awareness and service level of office staff need to be further improved. We are determined to continue to guard against arrogance and rashness in our future work, carry forward the spirit of unity, pragmatism and pioneering spirit, and strive to push the work of the comprehensive department of our company to a new level!
Second, next year's work ideas
In accordance with the general requirements of "meticulous work style, excellent work skills and high work efficiency", the comprehensive department of the company will carry out the following work in a targeted and focused manner while doing a good job in daily work:
The first is to be a good example for all departments and offices of the company. Further speed up the pace of work and improve work efficiency. Really do special things, do urgent things, answer questions in time, further improve service attitude and improve service quality.
The second is to further enhance the work value and be a good staff assistant. Enhance the awareness of work planning, improve the planning ability, actively think, boldly make suggestions, take the initiative to make suggestions, do a good job in supervision and inspection, do a good job in implementation, and be a good staff assistant on important issues related to the development and stability of the company.
The third is to further improve the ability to help politics with literature. Constantly improve the comprehensive level of words, strengthen the understanding and mastery of the intentions of the company's leading bodies, continuously refine, enrich and systematically summarize, better carry the leadership's management ideas, and make the company's management concepts and management ideas clearer.
Fourth, actively implement management by objectives. Further standardize and refine the management work and improve the actual effect. It is necessary to gradually implement management by objectives, determine the goal of catching up and surpassing, take effective measures, strengthen the evaluation and assessment of the goal formulation, implementation process and implementation results, link the work results with personal income, and continuously improve the work standards and management level.
Fifth, we must strive to do a good job in various logistics services. Strengthen the scientific and standardized management of the company's projects; Strengthen the use control of office expenses and strictly use procedures to ensure the realization of the company's annual work objectives.
Summary of personal work report II
During the year in this _ homework room, I gained a lot and accumulated a lot of homework experience. With the help and support of the leaders and supervisors, I finished my homework well. As a clerk in the operating room, I am well aware of my job responsibilities and operation contents, conscientiously complete every task of the leadership organization, and constantly promote my inductive ability to do better. The operation of the past year is summarized as follows:
First, the daily operation of the operating room
As the saying goes, interlacing is like a mountain. When I first came to our company, I was really at a loss because of the differences in occupation and work nature. Fortunately, with the help of my partner, I learned about the work of the studio as quickly as possible. I know very well that the operation room is an employment organization directly led by the general manager's office to subordinates, and it is a link between the outside and the inside, connecting all corners of the country. The work of the operation room is inextricably linked, including document processing, document processing, sending and receiving faxes, purchasing necessities, entertaining guests, logistics and so on. Faced with complicated and trivial homework, relying on the investment in homework and adhering to the concept of asking more questions and learning more, I gradually mastered the business process that the operating room was never familiar with.
Strictly follow the guidelines of the operating room. Remember the instructions and criticisms of the leaders and put them into practice. Don't be late, leave early or miss work. Officers should be careful, carefully check the materials reported to the leaders, record their daily work and report them in time; Be polite when dealing with people, and be frank and tolerant when dealing with your partner; The operating room has strict discipline, does not slack off in homework, does not play games, does not chat, and does not do homework unrelated to the content of the homework.
Do a good job in the company's paperwork. The documents related to archives should be sorted in order, and the names of the documents in the archives should be clearly written on the file bag for processing and consulting, and the documents of some personnel and companies should be encrypted and put away. Print all kinds of documents correctly and timely, and do a good job in receiving, sending, registering, distributing, printing and supervising the relevant documents of the company; All documents, approval forms, agreements, etc. of the company should be filed and put into the book, and the materials should be filed. Cooperate with leaders to further formulate and improve rules and regulations on the basis of established rules and regulations. Communicate and follow the company's relevant meetings, documents and instructions in time.
Handle and protect computer, telephone, fax machine, copier and other operating equipment, accurately register the use status, and replace equipment consumables in time. Do a good job of copying and registering according to the facts. About _ copy customers, collect accounts in time, truthfully register all cash copy customers and hand them over to the finance department in time. Registration photocopying fee, fax fee, water and electricity fee, etc. Be punctual and ready for inspection at any time; Report the inventory of operating materials once a month. Do a good job in the logistics service of employees and ensure that we devote ourselves to our homework.
Second, strengthen self-study and improve the level of affairs.
Insist on strengthening study as the key way to improve yourself. In homework, I should grasp the main thread of "integrating theory with practice", try to apply common sense to homework practice, enrich my resume, broaden my horizons, get used to homework as soon as possible, and become an excellent operator. I actively participated in the training activities organized by the company, carefully studied the learning contents and rules, insisted on writing a homework log every day, and carefully recorded the daily homework contents, which greatly improved my nature and provided strong power support for my homework.
Third, the existing problems and the direction of future efforts
In this year, I have been able to devote myself to my work and start writing my homework as much as I can, and I have made some achievements, but there are also some problems and shortcomings, and the automation of homework needs to be further promoted. Some homework is not very detailed, and some homework is not very harmonious; My writing skills still need to be practiced; Fourth, in order to do homework better, there is an urgent need to practice calligraphy.
I think I should strengthen my study and expand my common sense. In line with the principle of gaining a foothold, we should give up the upper hand, report the lower hand, and really be the assistant of the leader; Attach importance to the construction of work style in this part, strengthen management, unite and be diligent, and form an excellent working atmosphere in this part. Continuously improve the support ability and service level of the operating room to other parts. Abide by the company's internal rules and regulations, safeguard the company's interests, actively invent higher value for the company, and strive to achieve greater results!
Summary of personal work report 3
First, the main problems and solutions
1, establish the company's business objectives and market positioning.
The company's goals and positioning determine the company's later development. Company leaders may have certain goals and positioning for the company's later development, but whether the goals can be achieved depends on the understanding and implementation of the whole company.
The current situation of the company is that most people in the whole team don't understand the goal, so it is impossible to talk about implementation.
At the same time, I believe that the company's goal is definitely not how much money to earn today or how much money to earn tomorrow, but how the company will continue to develop steadily in the future.
For example, in terms of business objectives, should Infineon or Zhongwei become rivals that can be surpassed or surpassed, or should we put aside the above two and strive to develop ourselves into the expected goals within a few years.
Market positioning is also related to the company's development and strategy. Market positioning is to determine the position of enterprises and products in the target market. In short, it is to establish a unique image in the eyes of customers. Market positioning is mainly divided into product positioning, enterprise positioning and target customer orientation.
2. Market strategy and core competitiveness
We should grasp the most basic things in the competition-products and markets;
Professor McCarthy, an American scholar, put forward the famous 4P marketing mix strategy, namely product, price, channel and promotion.
A successful and complete marketing activity is to put the right products and services into a specific market with the right products, the right price, the right channels and the right promotion means.
At present, the company's market is mainly concentrated in expressway. Security monitoring in the transportation field only accounts for about 15% of the national monitoring projects, and the cakes in other fields are still very big.
The so-called core competitiveness is the advantage that an enterprise should have relative to the market and competitors. What are the advantages of our company at present? The next step to cultivate the company's core competitiveness is to improve product performance, perfect functions and stable quality, on the other hand, to strengthen market sales force, expand market channels and build a reasonable and comprehensive marketing platform.
3. Construction and cultivation of marketing team
The tasks in various regions have increased, and there is an urgent need to increase staff. On the one hand, the company strengthens the recruitment, on the other hand, the regional managers should also actively find ways. They can consider posting recruitment information in the local area, and give some rewards to every referrer who succeeds in becoming a full member.
4, the stability of the sales staff.
The frequent turnover of sales staff has brought great problems to the company's projects and market work.
As for the salary of sales staff, it is more reasonable and transparent to readjust the company's salary system. It is suggested that the company make appropriate adjustments according to personal work and sales.
Sales staff's commission and reward methods, and re-adjust the company's commission and reward methods. Generally speaking, reward should be given priority to sales personnel, supplemented by punishment, so as to improve sales enthusiasm and stability.
Second, the focus of work 20__
1. Strengthen the construction of sales team and optimize the layout of marketing network.
The market is like a battlefield. If you want to be invincible in the fierce market competition, you must establish a marketing team with the same goal, passion, fighting capacity and cohesion.
Guerrilla warfare is flexible, but to gain the overwhelming advantage in the market, large-scale corps operations are still needed.
On the one hand, strengthen the sales force of each office, on the other hand, adjust the jurisdiction area of the office or add new offices in mature areas according to the market sales situation and business development needs.
The sales work in each region turned to the regional manager responsibility system and strengthened teamwork.
2. Strengthen business training and improve business quality.
In the final analysis, the competition in the market is the competition of talents. Only by establishing a high-quality staff can we meet the challenges of the market.
The main contents of learning and training involve three aspects:
First of all, products, including the equipment characteristics, product performance, application characteristics and differences with competitors' products;
Second, the market, including marketing planning, market analysis and negotiation skills, sales network construction layout and other knowledge; Through systematic training, the professional skill level and comprehensive quality of business personnel have been further improved, laying a solid foundation for the smooth progress of sales work.
3. Grasp the industry market information and actively expand business channels.
We have established a stable and reliable information channel through market research, business negotiations, newspapers and magazines, industry websites, online inquiries of bid-winning enterprises, etc., and strive to collect and sort out basic information, which can also be used as a way for us to develop new customers or enter new fields.
When necessary, special personnel can be arranged to be responsible for collection, sorting and distribution.
4. Strengthen pre-sale, in-sale and after-sale services.
Pre-sales: marketing, technical support sales: project follow-up, contract execution and after-sales: service tracking, relationship expansion, strengthening cooperation with marketing, technology, finance, factory after-sales and other departments, improving communication channels and establishing communication processes.
A. According to the pre-sales plan of the marketing department, the sales personnel all over the country should communicate well in advance so as to arrange formal training, which is effective and in-depth.
Customer visit training can basically be completed by sales staff, without special personnel, which is more advantageous in terms of cost and subsequent continuity.
B. Communication and cooperation between the technical department and the sales department The technical department should re-create the ppt of technical training, which should be professional, comprehensive and clear.
Technical scheme and equipment configuration, etc. , you can arrange the design of standard templates, strengthen the training of sales staff when necessary, and strive to let sales staff write simple technical solutions and configuration lists on the basis of standard templates.
C communication and cooperation between the finance department and the sales department, and regular and regular communication on contract payment, financial reimbursement and accounts receivable recovery.
D. The communication and cooperation between the production department and the sales department is mainly conducted by the product manager, and special personnel are arranged to track the implementation of the contract and handle the feedback of customers' opinions.
We should provide users with the best quality products and excellent services with the mentality of service providers, and help users solve practical problems based on applications.
From the meat snatcher in Huawei wolf culture to the honey maker and devotee in bee culture, as well as Haier's sincere and eternal corporate philosophy, we can realize that enterprises should change from simple profit snatcher to loyal customer service provider.
We are willing to cooperate with all departments to make our product quality and service closer to the needs of users.
Four. Concluding remarks
Festive firecrackers send golden sheep and auspicious plum blossoms meet golden monkeys. In the new year, we will obey the overall situation of the company, listen to the arrangement of the leaders, concentrate on opening up the market, serve customers wholeheartedly and strive for better sales performance.
Finally, I sincerely wish you all a happy New Year, a happy family and all the best.
Thank you!
Summary of Personal Work Report 4
Since I joined the work, I have been serious and responsible for my work, and my ideological quality and potential have been constantly improved and improved. Under the care of the organization, my professional skills have made great progress.
Since this year, from my job responsibilities, I am very grateful to the correct leadership of the company's leaders, as well as the strong support and help of various departments and construction personnel of the company. In terms of safety work, the goal of safety production management has basically been achieved. Personality is our company's annual size projects 100, without a minor injury or serious injury accident, the project quality can meet the acceptance criteria. These achievements can not be separated from the efforts of all employees in our company.
First, I think that the success of safety production in the whole year is mainly due to the great attention and correct guidance of leaders at all levels of the company, as well as the efforts and cooperation of all employees of the company. There, I think, one decision is very important for us to achieve safety work throughout the year, and that is to insist on holding a good pre-shift meeting. At the beginning of this year, Manager Niu proposed at the morning meeting that every day's pre-shift meeting should be organized. Use the activity time of the pre-shift meeting to arrange the work of the day, explain the safety precautions of the work of the day, convey the company's current main attack objectives and strategic deployment, and let every employee have a clear understanding. Because we insist on this work, it has played a good role in the safety work, project progress and project quality of our company and laid a solid ideological foundation. The real effect of this work is also reflected in the actual production activities.
2. Since the beginning of this year, the supervision, inspection and guidance on the construction sites of key projects have been basically realized. In this way, problems and some hidden dangers can be found in time, handled and solved in time. This year, the company's projects include county reconstruction; Anti-stealing and automatic generation of line loss; A dozen temporary electricity; Military substation, Liaoning Police College and boiler room in relocation area; Substation kiosks and high and low voltage external lines in three relocation areas. Recently, cable projects such as the western suburb trunk line, the southern suburb trunk line Liu Shu Village branch line and the new bifurcation trunk line. The construction site is scattered, the construction period is tight and the progress is slow. Under the leadership of Minister Zhang, I basically inspected the construction site. From the construction process of these projects to the acceptance of power transmission, more than 95% of the projects can meet the acceptance criteria and be completed within the prescribed time limit. It has indeed achieved the task of ensuring quality, quantity and safety.
Third, due to the large number of people in the project this year and the lack of free time, the safety study and education work for construction personnel has been reduced accordingly. This year, I used the pre-class meeting and spare time to study and educate the operators four times and organized them to take exams. In his spare time, he organized teams and groups to study and test "Safety Education for Construction Personnel Entering the Site". In addition, all employees of the company were organized to take the safety production laws and regulations examination (Ganjingzi District Examination), and the number of participants reached 98%. The study of safety laws and regulations is the basis of improving the safety technology and prevention skills of our operators, ensuring the engineering quality and preventing man-made accidents. In my opinion, although we don't have much time to study and educate, we can really consolidate and improve the thinking of operators through study and education, which also plays a necessary role in improving the knowledge level of safety production and the understanding level of operating procedures and technologies, and conscientiously implementing them in practical work. This is what I must do well and stick to in my future work.
Finally, talk about the shortcomings in my work:
1. On-site inspection goes through the motions.
2. Insufficient inspection and supervision of the safety activity records of the team.
3. The problems found were not strictly investigated to achieve the effect of educating everyone.
4. There is a gap in organizing workers' safety study and education.
Summary of personal work report 5
This school year, I took over the work of class teacher in Class Two, Grade Four, Chinese teaching and thinking teaching. Facing the new job, I study hard and ask the experienced teachers around me, so as to successfully complete the education and teaching tasks. The work of this school year is summarized as follows:
First, class management.
If you want to manage the class well, you must first have a good cadre team. So I first learned from the original teacher, observed for two weeks, identified the small cadres in the class, educated them regularly, and let them take the lead in the class, forming a good class spirit and learning atmosphere in the whole class.
In addition, I also pay attention to the cultivation of students' good habits on weekdays and hold class meetings to discuss problems in time. I also actively organize students to participate in various activities organized by the school. Through the joint efforts of teachers and students, our daily life has made great progress.
Second, education and teaching work
Chinese teaching and thinking: In teaching, actively consult and learn from experienced teachers around you, take time to attend classes to improve, seriously participate in teaching and research collective lesson preparation activities, and acquire knowledge from all parties to improve themselves. With the help of my colleagues and my own efforts, my Chinese teaching has made great progress this semester.
The sliding door class in the semester has been affirmed by the leaders. Slowly, in my study, I applied the related ideas of my own study, tried teaching and applied them in practice, abandoned their shortcomings, improved my education and teaching level, and greatly improved students' self-study ability and reading ability.
In thinking teaching, I prepare lessons carefully, deeply understand the curriculum standards, enrich classroom teaching by collecting materials, make this course interesting, educate students and give full play to the educational function of this course.
Third, personal improvement and achievement.
After the beginning of this semester, I was lucky enough to participate in the American English reading competition held by my school and won the second prize. My classmate also won the second prize in the American English reading competition held by the school. In the final exam, _ _ achieved 89.5% excellent and good results, and the passing rate was 100%.
Finally, I can't say how good my work is, but I want to say that in my teaching, I have sown the seeds of hope and the children have gained the joy of success. I also poured sweat and hardships into my work. This semester, I have paid, gained and made progress. In my future work, I will work harder and strive for better results.
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