Zhang Ying gently and patiently persuaded the residents that after several days of work, her lips were chapped and her voice was hoarse. However, she always said: We should stick to our posts and shoulder our responsibilities. Some residents take too many things, and she will take the initiative to help.

For elderly residents with mobility difficulties, she will help buy food and persuade residents to go out less. When you see that some residents' masks are unqualified, you will always remember to say a few words. On duty every day, she stays outdoors, patiently guides residents, answers questions, and carefully checks passes and scans.

She often takes the initiative to check whether there are loopholes in the community's silence after the duty. When it is found that the barbed wire at the closed mouth of the community is artificially destroyed, she will report to her superiors at the first time to reduce hidden dangers.

Personal qualities of advanced individuals:

1, strengthen theoretical and professional study, and constantly improve their comprehensive quality.

2. Pay attention to personal professional image.

3. Work hard and finish the task on time.

4. Set a good example and try to satisfy everyone.

5. Love your job and work hard.

6. Strong sense of responsibility and keen working thinking.