Tel: 12321 Health Hotline, 12315 Consumer Complaint Reporting Hotline, 12331 Food and Drug Administration Hotline

How to report hotel hygiene problems:

You can report to the local health department or the Food and Drug Administration or report to the public through the supervision telephones of these two departments. Tel: 12321 Health Hotline, 12315 Consumer Complaint Reporting Hotline and 12331 Food and Drug Administration Hotline. Process: After receiving the acceptance request, the acceptance conditions will be judged, and those that meet the conditions will be handed over to the relevant departments for acceptance, and will be fed back to the complainant after completion.

How to punish unqualified food and beverage outlets:

The food and beverage industry must have a Hygiene Permit to operate normally, and the food and drug supervision will also conduct regular inspections. If unqualified food and beverage outlets are found, they will be punished.

first of all, the unqualified scope of restaurant hygiene includes: site selection and environmental processing, business premises, tableware and tools, hygiene management, raw materials, processing operations, etc., and the basic hygiene requirements and management criteria.

The State Food and Drug Administration issued the Notice on Strengthening the Supervision and Management of Food and Beverage Service Environmental Sanitation, requiring local food and drug supervision departments to strengthen the management of food and beverage service environmental sanitation, implement the relevant provisions of the Food Safety Law, and ensure the safety of people's food and beverage consumption. If the supervision, inspection or spot check finds that the restaurant has violated the rules and regulations, and supervises the catering service, it should provide rectification and severely investigate and deal with it according to law.

Information such as daily supervision and inspection, random inspection and monitoring of administrative punishment should be made public, and at the same time, smooth complaint reporting channels should be maintained to encourage consumers and catering service practitioners to supervise.

Hygiene is the basic condition for the catering industry to survive. If the hygiene of the restaurant is not up to standard, it will not only affect the health of customers, but also affect the whole society and the business of the restaurant.

What documents must a restaurant obtain:

(1) Health certificate, and the health certificate of catering employees shall be obtained at the local epidemic prevention station.

(2) pollutant discharge permit, which shall be obtained at the local environmental protection bureau.

(3) catering business license, which shall be handled at the local health supervision office.

(4) Food circulation license, which shall be obtained at the local industrial and commercial bureau.

(5) Business license. After obtaining the above documents, go to the local industrial and commercial bureau for business license and tax registration certificate.

Legal basis:

Article 126 of the Food Safety Law of the People's Republic of China

In case of any of the following circumstances, the food safety supervision and administration department of the people's government at or above the county level shall order it to make corrections and give it a warning; Refuses to correct, a fine of five thousand yuan and fifty thousand yuan; If the circumstances are serious, it shall be ordered to stop production or business until the license is revoked:

(1) The producers of food and food additives fail to inspect the purchased food raw materials and the produced food and food additives as required;

(2) The food production and marketing enterprise fails to establish a food safety management system as required, or fails to equip, train and assess food safety management personnel as required;

(3) The producers and operators of food and food additives fail to check the license and relevant supporting documents when purchasing, or fail to establish and abide by the system of incoming inspection records, ex-factory inspection records and sales records as required;

(4) The food production and marketing enterprise has not formulated a plan for handling food safety accidents;

(5) Tableware, drinking utensils and containers for directly-eaten food have not been cleaned or disinfected before use, or the catering service facilities and equipment have not been regularly maintained, cleaned and calibrated as required;

(6) Food producers and business operators arrange personnel who have not obtained health certificates or suffer from diseases that hinder food safety as stipulated by the health administrative department of the State Council to engage in the work of contacting directly imported food;

(7) food business operators fail to sell food according to the specified requirements;

(8) the health food production enterprise fails to file with the food safety supervision and administration department according to the regulations, or fails to organize production according to the technical requirements such as product formula and production technology;

(9) The infant formula food production enterprise fails to file food raw materials, food additives, product formulas and labels with the food safety supervision and management department;

(11) The special food production enterprise fails to establish the production quality management system and operate it effectively as required, or fails to submit the self-inspection report regularly;

(11) food producers and operators fail to regularly check and evaluate the food safety situation, or the production and operation conditions change, and fail to deal with them according to the regulations;

(12) centralized dining units such as schools, nurseries, old-age care institutions, and construction sites fail to fulfill their food safety management responsibilities as required;

(13) food production enterprises and catering service providers fail to formulate and implement control requirements for production and operation processes according to regulations.

if the tableware and drinking utensils centralized disinfection service unit uses detergents and disinfectants in violation of the provisions of this law, or the tableware and drinking utensils that leave the factory fail to pass the inspection according to the provisions, and the disinfection certificate is attached, or the relevant contents are not marked on the independent packaging according to the provisions, the health administrative department of the people's government at or above the county level shall impose penalties in accordance with the provisions of the preceding paragraph.

if the producer of food-related products fails to inspect the food-related products produced according to the regulations, the food safety supervision and administration department of the people's government at or above the county level shall impose penalties in accordance with the provisions of the first paragraph.

if a seller of edible agricultural products violates the provisions of article 65 of this law, the food safety supervision and administration department of the people's government at or above the county level shall punish him in accordance with the provisions of the first paragraph.