Learn a short story first. Many people know this story about Bo Huang. Here's the story. At the closing ceremony of the Beijing Film Festival, Bo Huang mispronounced Tong Liya's name and read it as "Tong Yali". However, he responded quickly. I told myself before I went on stage that I couldn't mispronounce my name, and I mispronounced it again. Then in Weibo, I also mentioned this matter and apologized, which is a good solution. His eloquence is good, not only at this time. On another occasion, Lu Yu asked him, do you feel angry now? His answer is witty. He said: I can chat with you, can I not be angry? There are many such examples. He always answers tactfully, which makes people have to admire his emotional intelligence. Chatting skills with high emotional intelligence in the workplace 2 1. Speak in moderation. In the workplace, someone thinks that I told you everything about myself, and our relationship is close. Actually, it's not. What you say is not a straightforward performance, but it will make people feel that you are too casual, not measured, and not measured. There is a saying that moderation in speaking and doing things is one of the signs of maturity. In the workplace, when we speak, we must stand at a higher angle, make clear our position, and then make appropriate actions, learn to assess the situation and speak appropriately. 2. Express more and think more. You are the one who can talk in the first place. Like a newborn child, he can't talk. Learn to imitate first. Then talk more, and you can talk slowly. We have been talking and expressing our thoughts. Especially in front of strangers, don't tell others everything about yourself just to show yourself. Don't talk about other people's privacy easily. In the workplace, if you want to be a talkative person, don't talk endlessly, but listen to others first and then express your opinions. It's simple to say, but the key is to do it. We should get up early and think more when we speak. Always remind yourself to talk more and think more about how to sleep. 3. Empathy is in the rivers and lakes. Is there any contradiction? But never argue with others in the workplace. Because this will not only solve any problems, but also destroy the relationship between colleagues in the workplace. As long as we observe carefully, we can find such a phenomenon. In the workplace, people with good popularity will put themselves in the other person's shoes when they speak, that is, they will think from the other person's point of view instead of sticking to their own point of view all the time, and will try to think from the other person's point of view and speak for others. For example, you can affirm each other's views first, and then talk about your own views and ideas. This is the speaking skill of high emotional intelligence, so that not only others will not be unhappy, but we will also listen to others' opinions carefully and solve problems peacefully.