The appearance of electronic menu is an innovation of catering system. More importantly, the catering system has gradually developed from the center of internal management to the center of customer service, which is the requirement of the long-term development of catering service industry.
two kinds of requirements have become necessary: first, we should have interactive equipment to communicate directly with customers and provide them with all-round three-dimensional service information. Interactive devices include various touch screens, mobile terminals, TV set-top boxes, network cameras, wireless voice systems, remote control mice, wireless network devices, etc. The three-dimensional information provided by these devices is not only a single data, but also interacts with customers in the form of pictures, images, sounds, words and data, making the information richer, more timely, more vivid and more transparent. The second is to establish an operation system with customer demand as the core, and transmit real-time information 361 degrees to relevant departments in order to provide timely service assistance and operation management. Regardless of whether it is remote or local, all roles and managers can immediately control the site, implement assistance, and even inform peripheral suppliers of the demand immediately.
carry forward the past: upgrade the traditional software "management" appeal to the concept of "comprehensive customer service".
Starting from the past: creating a new generation of catering system that can impress customers.
Features:
1. Realize the three-dimensional management mode with "serving customers" as the core by means of "hardware and software".
2. Fully support real-time cost analysis and accounting. Keep abreast of inventory cost changes in any corner to achieve the purpose of management pre-position.
3. Remote online maintenance and one-click recovery. There is no need for personnel to troubleshoot on site.
The difference from traditional catering software:
It is not only a powerful catering ERP system;
is a new generation of hardware and software system that can seamlessly connect with new experience devices such as electronic cookbooks and webcams.
what key problems can be solved?
1. Three-dimensional information serves customers-effectively selling more, better and faster, and turning customers back to repeat customers.
2. Real-time cost control-real-time intelligent diagnosis, promoting the pre-management mode.
3. Manage the kitchen products-strengthen the kitchen command core, integrate the front hall and the back kitchen, and highlight the personalized service.
4. Rapid copy management-equipment brings people, which reduces the difficulty of training. Standardized management, quick replication and easy operation.