Dear leaders and colleagues:

Hello! Today, I am deeply honored to stand on the podium of the Food and Beverage Department and summarize the food and beverage work in 2112, but I see it as an opportunity to communicate with you and learn the experience of "smile service".

staff comrades, looking back on the past year, all the staff worked hard and worked hard together, that is, they experienced the severe situation of difficult employment, and * * * also injected fresh blood and passion from time to time. Facing the future, I am full of confidence for * * to have such excellent cadres and employees.

I want to talk about the following three points:

First, employees can grow with the growth of * * *. * * * is a stage, a stage to show their talents, giving our employees a precious opportunity to exercise and learn. * * * The continuous development of hotels can also bring development space to employees.

second, we should be proud to be * * * people when we are in * * *! * * * People should always adhere to the development plan of Huashi Group and hotels. We are convinced that as long as all the staff in the catering department are firm in their beliefs, United and cooperative, and sincerely serve the guests, we can win more customers' return rate.

thirdly, the center of catering lies in service, and the key to service lies in the quality and service attitude of employees. As the deputy director of the food and beverage department, I deeply feel the importance of employees. As always, I will pay attention to the difficulties in your work and life, meet the challenges with you, and strive to do a good job in 21xx.

*** people should inherit: "Today I draw a blueprint for * * *, and tomorrow * * * draws my life!" Our faith makes customers feel warm service. When encountering difficulties, we should have the perseverance to forge ahead in a torrent. When encountering opportunities, we should bravely spread our wings and fly high, and "diligently" do things well.

finally, I wish you all a happy new year! Good health! Thank you.