Many people have eaten in the past restaurant was forced to charge a seat fee, disinfection of dishes fee, corkage fee, limit the minimum consumption of these unreasonable participation in the rules. And many consumers choose to face the mandatory consumption of tolerance, do not settle.

While the community has been calling for the abolition of the catering industry, "unspoken rules", but there are still many consumers in the catering industry frequently "hit".

Dining out Consumers encounter "bully"

"I previously ordered a milk delivery, every morning on time to send home breakfast milk, but some time ago, the home of the fresh milk delivery is not timely, and even two days to receive the fresh milk are expired, can not drink. " Ms. Yang, a member of the public, complained.

Citizen Ms. Li purchased a meat gift box in a supermarket in our city, and when consumed, found that two bags of food bloated bags spoiled. Product labeling factory date of February 15, 2017, shelf life of 60 days, belong to the shelf life of product quality problems, but the factory's service phone has been unanswered, consumers can not return the goods in a timely manner.

At present, the catering and food industry is developing at a high speed, the supply capacity is constantly improving, the nutritional level of the population and the health condition is constantly improving, but the food safety problems are still endless, and food safety accidents occur from time to time. A survey on how often consumers go to restaurants shows that about 66% of consumers go to restaurants only once a week, about 32% go to restaurants three to five times a week, and about 2% go to restaurants every day.

If the problem cannot be solved satisfactorily, what organization will you choose to complain to? According to the data, 51% of consumers chose to complain to the Consumer Association, 18% of consumers chose to complain to the media, 16% of consumers chose to complain to the rights website, only 8% of consumers chose to complain directly to the enterprise, and 7% of consumers chose not to know who to complain to.

A person has something to worry about these days, he said: "The family to get together in a few days, my parents have long urged me to book a restaurant, but I have found several restaurants, told me that I can only book a set menu, and that it is difficult to book a restaurant that you want."