Mainly responsible for cleaning, cleaning and layout of hotel rooms and related public areas. Responsible for guest service in guest rooms, floors and related areas. Ensure that the cleaning and room service work meets the hotel requirements. According to the hotel's construction equipment, hotel scale, service quality and management level, a relatively unified grade standard has gradually formed.
Extended information:
Job responsibilities of hotel room attendant
1. Preparation before shift
1. Dress according to the regulations, wear a good labor card, tidy up gfd, and arrive at work at ten o'clock early to prepare;
2. Sellers should attend the pre-class meeting, so that they have no worries about selling goods.
3. Prepare a labor cart with cotton goods and consumables to be replaced every day. When the labor cart is working, it will be blocked at the door of the room being cleaned. The articles on the cart should be placed uniformly, which is convenient to take, not dirty and stable, and the car curtains and rag bags should be kept clean and undamaged.
2. Work after taking up the post
1. Liquidate my serious area in time according to the living conditions of the guests every day;
2. Hygienic labor should be carried out cruelly according to the working procedures, and sanitary things should be maintained, and they should not be mixed;
3. The tea set and sanitary ware shall be disinfected, and the disinfected tea and sanitary ware shall be covered and sealed to prevent re-purification;
4. It is forbidden to fiddle with the guest's belongings in the liquidation room. When moving, it must be restored to its original state. After liquidation, attention should be paid to locking the doors and windows to ensure the financial stability of the guests.
5. The general order of room cleaning is as follows: rooms that guests verbally propose to clean, rooms with "Please Clean" signs hanging on the doors, rooms for key guests, rooms for ordinary guests, rooms for leaving rooms and vacant rooms;
6. Clearing rooms should be carried out step by step.
Reference: Baidu Encyclopedia? Room Attendant