Direct Supervisor Catering Department Supervisor
Direct Subordinate Banquet private room waiter
Office Condition Natural Condition: Healthy, decent appearance, dignified instrument, age 20-35 years old Work Experience: more than two years of catering service work experience in the same class of star hotels Cultural Degree: High school diploma or the equivalent of above Language level: fluent in Mandarin, good level of spoken English
Responsibilities and job content 1, according to the quality, quantity, and on time to complete the various tasks assigned by the superiors; 2, check the appearance of the private room attendants, instrumentation, and attendance; 3, assist the department head to do a good job of the banquet private room table design, while according to the different dining requirements of the guests, to provide a good personalized service, and organize the implementation of; 4, understand the daily banquet room design and provide a good personalized service, and organize the implementation of; 4, understand the daily banquet room design and provide a good personalized service. Implementation; 4, understand the daily banquet arrangements and convey to the team, layout tasks, division of labor; 5, lead and direct the waiters to complete the meal before the preparatory work and check; 6, meal time to supervise the team staff to provide guests with high-quality food and beverage services, to ensure that all positions are strictly enforced procedures and standards; 7, responsible for the preparation of the meal room with the foreman and the kitchen to do a good job of articulation work; 8, full control of the private room service area guest dining. Control of the private room service area of the guest dining situation in a timely manner to solve the problems that arise, and deal with general complaints from guests; 9, banquet rooms after the end of the guest meal, do a good job of closing check, and is responsible for supervising the waiter for the guest's billing; 10, responsible for the private room area of the equipment and facilities of the cleanliness, maintenance and maintenance work; 11, regularly do the private room area of the inventory of materials to ensure that all types of materials are reasonable and effective use; 12, the monthly inventory of the private room area, to ensure that all types of materials are reasonable and effective use. Effective use; 12, monthly performance appraisal of staff work, assist the director of the staff assessment, organization and implementation of the training of private room attendants; 13, to complete other tasks assigned by the leadership.