Legal analysis: the hotel deposit of 500 is non-refundable. Deposit is a kind of default deposit, which is agreed by taking the loss or double return of deposit as one of the remedies for violating the main contract and has the nature of guaranteeing the performance of the contract. When the contract cannot be performed normally, the deposit will be used as liquidated damages. According to the relevant laws and regulations of our country, if the debtor performs the debt, the deposit shall be used as the price or recovered. If the party paying the deposit fails to perform the debt or the performance of the debt is not in conformity with the agreement, thus the purpose of the contract cannot be achieved, it has no right to request the return of the deposit; If the party receiving the deposit fails to perform the debt or the performance of the debt does not conform to the agreement, so that the purpose of the contract cannot be achieved, the deposit shall be returned twice.

Legal basis: Article 587 of the Civil Code of People's Republic of China (PRC). If the debtor performs the debt, the deposit shall be used as the price or recovered. If the party paying the deposit fails to perform the debt or the performance of the debt is not in conformity with the agreement, thus the purpose of the contract cannot be achieved, it has no right to request the return of the deposit; If the party receiving the deposit fails to perform the debt or the performance of the debt does not conform to the agreement, so that the purpose of the contract cannot be achieved, the deposit shall be returned twice.