in theory, it is a six-year warranty. In fact, hehe, look at the dedication of the maintenance staff you meet. The following is my personal experience. I bought a Gree cabinet air conditioner around 2115, and called the official customer service hotline 4118365315 for repair four or five days ago. After the maintenance workers scanned the code at the scene, they said that it was a machine in Hebei Province, and the cross-regional air conditioner was not guaranteed and needed to be repaired at their own expense. Here, I would like to ask Miss Dong Mingzhu, is the national joint guarantee policy promised by Gree Company a dead letter? Is it used to deceive consumers? Later, I called the 411 customer service hotline many times, and every time I was told that I had registered for you. Please wait for someone to reply. I have been waiting for five days. Where is the customer service staff in your? He also said that there was no answer when he called me many times. My mobile phone was turned on 24 hours for this matter, and no customer service staff of Gree Company ever contacted me. I have a screenshot of the call record as evidence. I contacted Gree Company on my own initiative, and I also have a recording as evidence. The after-sales management of Gree Company in Henan Province is chaotic, and it is too difficult for individuals to defend their rights. A good product doesn't mean it's really good, because the home appliance industry is a service chain, and it's really good to buy, install, use and maintain after-sales clothes. Miss Dong Mingzhu, do you really know your own after-sales service network? Gree, Puyang City, Henan Province, requires self-funded maintenance for cross-regional air conditioners during the warranty period, and cannot enjoy the free national warranty maintenance policy. Do you know? If you know, then this policy is the unspoken rule of your Gree, and the national joint guarantee policy is to take off your pants and fart, which is redundant. If you don't know, you can see how chaotic your after-sales service system is, and you are seriously undermining the influence of Gree brand that you have worked so hard to establish. Here, I am also like my air conditioner. I can be contacted by a customer service staff as soon as possible. The air conditioner that has been broken for almost a week can resume normal use. I hope the Gree brand can go further. I really advise you to pay attention to after-sales service, Miss Dong.

there are problems during the warranty period of Gree air-conditioner. After sales in Henan Province, it is said that it needs to be repaired at its own expense, and cross-regional machines do not enjoy the national warranty. Who stipulated that? Is this policy of charging formulated privately by Gree in Henan Province after sale, or is it the default of Gree Company? Or is your country unified? Isn't the national joint insurance policy equal to taking off your pants and farting?