Service Commitment Letter 1 How to write it?
It is our duty to provide delicious meals for your employees, and it is also our duty to serve all your employees well. Therefore, we strictly fulfill the following commitments:
First, in line with the tenet of "Honest service, staff first", serve with a smile, treat guests politely, and provide healthy and delicious meals for your employees.
Second, constantly enrich the variety of dishes, improve the quality of meals, and strive to make every employee eat well and satisfy your employees.
Five: Strictly follow the principles of scientific collocation and reasonable nutrition, and carefully prepare nutritious meals so that your employees can get the energy they need every day.
Three, strictly implement the canteen work system, strict operating procedures, raw and cooked separately, cooking seriously standardized, tableware do meal disinfection, clean and tidy items, placed in an orderly manner, good internal and external environmental sanitation.
Four, strengthen the management of all kinds of facilities in the canteen, strictly control the food in and out, have inspection records, ensure the quality, go to work on time and have meals on time.
Third, ensure that the canteen staff have a physical examination once a year and hold a health certificate. Seventh, take care of everything in the canteen. Don't take things and tableware out of the canteen or lend them to others.
Eight, actively create an elegant, clean and hygienic dining environment, so that teachers and students can eat comfortably. Xu: Always seek the opinions of employees, accept food supervision with an open mind, and strive to improve their work.
Commitment: _ _
Date: _ _ _ _ _ _
How to write the service commitment letter 2
_ _ _ _ _ _ Company:
I respect my promise to your company before I took office:
1. Read the company's employee handbook carefully, and receive training in the company's system, skills and safety.
2. Abide by the company's personnel management system and obey any work assignments and instructions of the company.
3. Abide by the company's confidentiality system and strictly observe the company's business secrets.
4. According to the regulations of the company, I am willing to accept a probation period of _ _ _ months from the date of employment, and I can only be formally employed after passing the examination during the probation period.
5. The probation period does not meet the requirements of the company, and I am willing to leave my job immediately after receiving the notice that the company stops the probation period, and I will never mention any resignation conditions or ask for any financial compensation.
6. Formal employment after the probation period, if it violates the company system and causes economic loss or reputation damage to the company, it is willing to accept the disposal according to the company management system.
7. In case of economic layoffs due to poor economic conditions, the company is willing to resign according to the company's requirements, accept the severance payment issued by the company according to the relevant national policies, and go through the resignation procedures within the specified time, without mentioning any other conditions and requirements.
8. If I have to leave my job before the expiration of the contract, I am willing to apply for resignation as soon as possible according to the advance date agreed by both parties in the labor contract, and leave my job after approval by the company, otherwise I am willing to accept punishment according to the company's regulations.
Service Undertaker (Signature) _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
How to write the service commitment letter 3
I. Service Commitment
Based on the principle of survival by quality and development by benefit, our company conscientiously does a good job in the quality of each project, from scheme design, material selection, production control, installation supervision to post-construction service, and every link has a special person in charge to ensure the quality of all projects.
1, in strict accordance with the contract requirements, supply products and thoughtful and effective services that meet customer needs and quality expectations.
2. Strictly check and control the incoming quality of raw materials and outsourced parts.
3. Organize the cooperative supporting production units to ensure that the product quality meets the requirements of the technical quality clauses in the contract.
4. Make a special quality plan to control the quality of engineering installation and construction.
5. All parts should be optimized and accepted according to national standards. The principle is to deal with the problem first, then distinguish the responsibilities, and meet all the requirements of the construction progress.
Second, the technical service commitment
1. Provide necessary technical documents in time according to the requirements of the buyer and the contract, and have the obligation to invite the buyer to participate in the seller's review when necessary.
2. Provide on-site technical services according to the requirements of the buyer, and the seller shall be responsible for installation.
3. Strictly implement the meeting minutes or agreements signed by the supply and demand sides on major issues.
4. Strengthen pre-sale, in-sale and after-sale services, and implement "advanced service" and "whole process service" in the whole process of product manufacturing and installation.
5. Arrive at the site as soon as possible within two days after receiving the quality problem information reflected by the buyer to ensure that the users are not satisfied with the quality and the service will not stop.
6. Under the working conditions and operating conditions stipulated in the contract, the "three guarantees" shall be implemented during the product warranty period, and the products supplied shall be maintained free of charge during the service life. If the accident is caused by unreasonable design wind load, the seller shall repair it free of charge.
Third, the service plan
Scheme design: Based on the principles of safety, economy and practicality, design the best scheme for users.
2. Pre-sale service: The company will assign special personnel to coordinate the progress and fully cooperate with the construction unit to handle all the formalities before construction. Actively cooperate with the construction unit to do the basic work on site and prepare for the start of construction. Get in touch with local police stations, offices and traffic police, and do a good job of surrounding relations.
3. After-sales service: As the information contained in the tender of this project is semi-finished, if the later project is still entrusted to our company, our company will establish the idea that "the customer is God" and provide thoughtful service in strict accordance with the warranty period stipulated by the state. During or outside the warranty period, once you receive a call from the customer, ensure that the relevant personnel arrive at the scene within two days. During the warranty period, we will pay a return visit to users at least twice a year regularly to understand the use of the house, solve various problems raised by users and solve problems for users. After the warranty period, we will set up a user hotline in the company to answer users' inquiries in time and enthusiastically, solve users' difficulties, stand by at any time, and only charge for materials for maintenance.
4. Establish a quality return visit maintenance system: strictly implement the quality return visit, warranty and maintenance system of construction projects, and establish the idea that "users are God". Specific measures are as follows:
(1) During the warranty period, we will pay a quality return visit every quarter. Adhere to the annual quality return visit outside the warranty period.
(2) During the return visit, make rectification or maintenance according to the requirements put forward by the construction unit.
(3) During the warranty period, send professionals to the site to cooperate with the owner for maintenance. After the warranty expires, the maintenance personnel will keep in touch with the owner.
(4) After the completion of the project, all users will be issued with maintenance cards, which will be signed by the users at the expiration of the warranty period, put on record by the owners, recorded during the warranty period, and signed by the users and owners after inspection.
_ _ _ _ Engineering Co., Ltd.
_ _ _ _ _ _ _ _ _ _ _ _ _
How to write the service commitment letter 4
I. Commitment of service time limit
The staff should complete all the affairs undertaken within the publicity period stipulated by relevant laws and procedures, so that the units and residents who come to the community will be happy and satisfied.
Second, the service quality commitment
1, the "first inquiry responsibility system" is implemented. That is, the masses come to the community to handle affairs, and the first receptionist must receive and handle them according to their duties; If you encounter something that is not within the scope of work, you are not allowed to claim or reply without authorization. You should take the initiative to introduce the clients to specific managers or community leaders, or help them get in touch. You can't shirk it on the grounds of "absence" or "I didn't handle it specifically". In the absence of specific handling personnel, the specific time for the next handling shall be agreed by the community and the service object.
2. Implement the "one-time notification system". All kinds of materials, certificates, preliminary procedures, etc. It should be prepared for people who come to the community to consult and handle related matters. It should be made clear by the staff at one time to prevent the masses from doing something wrong and taking the wrong path. When encountering new policies and problems, the staff must deal with them accurately on the premise of fully understanding the situation.
3, where the procedures are complete and the information is complete, it should be done immediately. To meet the acceptance conditions, but the procedures are incomplete, we should inform the required information and related requirements in detail at the first acceptance, and after the second completion procedures, we should complete the procedures within the prescribed time limit.
4. Implement a "special system". On the premise of not violating the policy, we should improve work efficiency, break through the routine, actively adapt to special matters, handle them skillfully, and improve relevant procedures in time afterwards.
Third, the service attitude commitment
1. Satisfy customers in six aspects: cordial greetings, courtesy, using polite language, accurate answers, quick service and warm farewell.
2, to achieve the "four ones" service norms: a smiling face, a seat, a cup of warm tea, a sincere job.
Fourth, service style commitment.
1, the staff should be certified to work, show their services, and carry work permits or other valid certificates when going out to work; Public signs should be placed in a conspicuous position, and indicate the name, responsibilities, post division and supervision telephone number of the staff.
2. The staff should be dignified, energetic, civilized and amiable.
Commitment unit: _ _ _ _ _ _
Date: _ _ _ _ _ _
How to write the service commitment letter 5
I. Term of service
After the final acceptance of the project is completed, it is necessary to provide free technical services for _ years.
Party B shall provide the application software provided by it with a free upgrade and warranty service maintenance period of not less than _ years (calculated from the date of completion of project acceptance). During the maintenance period, if Party A requests software upgrade, Party B shall provide Party A with system software upgrade and technical support free of charge.
Second, the service project
During the warranty period, Party B is responsible for providing the following technical support services free of charge:
1. Telephone consultation: Party B must provide Party A with the telephone number of technical support, answer any problems encountered by Party A in the use of the system, and put forward suggestions and operation methods to solve the problems in time.
2. E-mail consultation: Party A can ask questions by e-mail, and the technical support staff will send the solutions and related documents to the user's mailbox at any time.
3. On-site service: For the software technology or use problems raised by Party A in the process of using the software, the general problems are guaranteed to be solved on the same day.
Third, service response time.
Within 2 hours after receiving Party A's service request, if the telephone consultation service fails to solve the problem, Party B shall immediately send technicians to the site for troubleshooting. In case of major technical problems, Party B shall promptly organize relevant technical experts to consult and take corresponding measures within 4 hours to ensure the normal operation of the system. If Party B fails to reply within two working days after receiving the notice, Party B must be responsible for the losses caused thereby.
Four, technical service standards:
1. General problems are solved in time;
2. For the problems that cannot be solved immediately, Party A will be informed by telephone, fax and email after the solution is found;
3. On-site technical service: Party B will negotiate with Party A on-site solution time within 24 hours, and the technical engineer will arrive at the site to solve the problem within this time;
4. If there are problems that cannot be solved on site, we will negotiate with Party A about the time and plan of the next service.
5. For non-software maintenance problems, technical support engineers will provide suggested solutions after confirming the problems.
Verb (abbreviation for verb) contact information
Contact address: _ _ _ _ _ _ _
Contact person:
How to write a service commitment letter 6
With years of accumulated experience and ability to serve government agencies, we always follow the principle of customer first, quality first and service first, and rely on our unique geographical conditions and relatively perfect software and hardware facilities to ensure and meet customer needs.
1. If we can win the bid again this time, we will continue to give full play to our advantages and experience in serving provincial and municipal organs, institutions and organizations for many years, further make good use of the regional advantages around provincial organs (our factory is only a few minutes away from provincial organs and many other institutions), and actively, proactively and enthusiastically give priority to providing services to ensure timely delivery according to customer requirements and safeguard our reputation.
Secondly, we have the following safeguards to meet the needs of customers:
1. More than 60% of our management personnel have college education or above, and more than 90% of the production front-line personnel have advanced engineering technology, which ensures the implementation of our efficient and high-quality services.
We have six special telephones for external service. The telephone number is:
3. There are a group of experienced and high-quality full-time business personnel who have served in government agencies and institutions for many years (each person is equipped with a mobile phone and contacts 24 hours a day), which can ensure that all kinds of business can be provided free of charge in time.
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