Reprint the following information for reference
Ten qualities that managers must possess
1. Excellent professional ability
Grass-roots managers are managers, and at the same time they shoulder specific tasks and affairs, so personal excellent business ability and various qualities are based on "convincing people" in the organization. At the same time, all kinds of business training of enterprises are generally carried out through grass-roots managers, so business ability plays an important role for grass-roots managers.
1. Have suitable majors, skills and theoretical knowledge.
2. Be familiar with the work content, procedures, methods and skills within your professional scope, and be proficient in using the professional tools.
3, proficient in business, scientific decision-making, organization, coordination and communication skills.
2. Excellent moral quality
1. Focus on the interests of the company and the collective, adhere to the truth and seek truth from facts.
2. Have a broad mind.
3. Have a sense of fair use of rights.
4. Be realistic and pragmatic.
5. Have rational feelings.
Good moral character is a necessary condition for a good life, and it is also the capital of class management. Good moral character is the sum total of studious, kind, sincere, diligent and enterprising, with broad mind, decent style and consistent image.
Third, the appropriate cultural quality
The cultural education of the whole people has been continuously improved, and the cultural level of employees is generally high. At the same time, new technologies and new equipment are constantly emerging, and office means are increasingly modernized. To improve the quality of management culture, we must have strong observation ability, thinking ability, adaptability, analysis and judgment ability, decision-making and operation ability, planning and organization ability, coordination and control ability, summary and reporting ability and innovation ability. The improvement of these abilities requires rich cultural knowledge as the foundation.
1. Have a certain knowledge of cultural and political theory.
2, proficient in their professional knowledge.
3. Have extensive knowledge of related disciplines.
Fourth, have a strong sense of professionalism and responsibility
Career and responsibility are the primary conditions for doing all the work well, and they are also the important ideological basis for being a qualified manager. With this, you will study hard, improve your skills in all aspects, be strict with yourself, set an example everywhere, and work dutifully. This shows that enterprising spirit plays an extremely important role in the quality of managers.
1. Have the idea of loving the company, the team, the post and making contributions.
2. I have a sense of responsibility to take the company as my home and devote myself to my work.
3. Have a serious and meticulous attitude.
4. Have a hard working spirit.
5. Have a correct attitude and deep feelings for employees
Attitude and feelings for employees have always been a fundamental problem in management. Treat employees with a correct attitude, so as to "lead the class with emotion and convince people with reason". It is an essential problem of management work in the new period. Attitudes and feelings towards employees are closely linked. Correct attitude is the premise and foundation of feelings, and deep feelings are the concrete embodiment of correct attitude. To do a good job of "discipline", you must have the following "hearts".
1. Respect: Managers must respect every employee in their own organization. As the saying goes, "treat others as you think of yourself", respect is the premise of winning sincerity. Although in the organization, each employee's life background and family may be different, only by treating each employee with an equal heart can we seek a harmonious atmosphere, so that employees are willing to work with you from the heart, to solve problems for you and to seek development.
2. Care: Grass-roots managers are in direct contact with front-line employees, so their "sufferings and aspirations" grass-roots managers know best. Caring can show one's kindness.
3. Compassionate heart: Since you are concerned, you should empathize with them when they have personal problems. At the same time, you should learn to put yourself in the other's shoes. As the saying goes, "Don't do to others what you don't want them to do to you."
4. Appreciating heart: When you appreciate a person, you can inspire him. As a manager, we should treat employees with appreciation, and constantly express our appreciation in our work, so that employees are encouraged and motivated, especially when they are doing well. Managers can't acquiesce in employees' performance and blindly let employees guess their attitudes. Both acquiescence and guessing will lead to communication obstacles and make employees lose confidence in managers. What you can do is to tell employees your common sense and your evaluation of them, so that employees can feel your sincerity from your expression and language and inspire their morale.
5. Sharing: Sharing is the best learning attitude and the best management method. Managers should constantly share knowledge, experience, goals and everything worth sharing with employees in their work. Through sharing, managers can constantly convey ideas and express ideas, and constantly form influence. With influence and prestige, managers can also constantly learn more useful things from employees, forming interaction between managers and employees, learning from each other and making progress.
7. the heart of service: the so-called service is to treat employees as their own customers. Managers are suppliers who provide services to employees. All you have to do is make full use of your authority and resources to provide convenience for employees at work, remove obstacles for them, devote yourself to the construction of barrier-free working environment, let employees experience the efficiency of management and the high speed of doing things, and constantly inspire their morale.
6. Having a good self-image and setting a good image is a comprehensive reflection and concrete embodiment of the quality of managers. Employees should not only listen to what they say, but also observe what they do. To enhance the authority and persuasiveness of management, we must set an example, establish a good image, and insist on leading the class by line.
1. Being conscientious, responsible, diligent and conscientious, with a strong sense of responsibility and collective honor, and always focusing on collective honor and interests, can make subordinates have a sense of respect and admiration and stimulate their sense of collective honor and responsibility.
2. The image of obeying the law and being strict with yourself.
3. The image of taking the lead and bravely shouldering heavy burdens requires employees to do what they want. "Dare to shout, dare to do", "Come with me" and "Watch me" make a good appearance.
4, fair and decent image, adhere to the principle, regardless of personal relationship, equal treatment.
5. Taking the overall situation into consideration, maintaining the image of unity, establishing harmonious internal relations and enhancing internal unity are important functions of managers.
VII. Competent management ability
Management ability is the most important management quality, and its content is very extensive and extremely rich. It is the need of the development of grass-roots management in the new period. Managers must have four abilities:
1. The ability to use management rules and regulations to lead classes. Cadres should manage according to the system, and employees should do it according to the system.
2. Ability to find and solve problems. We should be good at finding problems, be diligent in analyzing problems and solve them correctly. First of all, we should be good at observing its changes and looking for its signs by implementing "five similarities" with employees. Find problems in time. Secondly, through careful thinking and analysis of what we have learned, we should find out the causes of the problems and come up with measures and methods to solve them in time, so as to truly achieve "four knowns and one root" and nip possible problems in the bud.
3. To combine strict management with persuasion education, we must strive to improve the ability of combining strict management with persuasion education, and earnestly achieve that we can not only adhere to strict management and strictly lead classes, but also insist on persuasion education and lead classes by reason, and be good at combining these two aspects organically.
4. Ability to transform others' thoughts. "People are on the other side, all kinds."
VIII. Team-building ability
In addition to excellent business ability, grass-roots managers should have the ability of team-building to reflect the charm and value of managers. A person's performance may be excellent, but he only pays attention to personal performance and ignores the team. At best, he is only a business elite. If the team plays a great role in efficiency, it is a manager's greatest joy.
how can a good manager build a team?
1, full of passion. Passion can infect everyone in the organization, and passion can stimulate the combat effectiveness of each member and make employees full of confidence and hope for the future. Imagine how a manager without passion can form a passionate team.
2. Good at motivation: As a spiritual encourager, employees can face the problems again when they are tired, and only by motivation can people with insufficient ability and confidence grow up.
3. Good at combination; There must be people with various personality characteristics in the team, so find out their personal advantages and disadvantages, give full play to their personal advantages and combine them to make the team play its best role. Grass-roots managers should also learn the layout-the combination of strength and weakness, activity and conformity ... and then, arrange them in different positions in the team.
IX. Leadership
Although grass-roots managers are "managers", they need to give more play to their leadership rather than the management ability given by the administration because of their roles. The differences are as follows:
First, managers are generally appointed, and their influence comes from the formal power given by their positions. Leaders can be appointed or produced from groups, and their influence mainly comes from non-post power.
second, management can use authority to force people to do a certain job, while leaders rely on personal charm to influence others.
Third, managers rely on systems and management tools to achieve their goals; Leaders rely on long-term planning and incentives to achieve their goals.
X. Ability to get along with the boss
It is the boss who entrusts the grass-roots managers, so maintaining good communication with the boss is the key to further promotion. There are many grass-roots managers who can win the respect of their subordinates and have excellent business ability, but they can't get further promotion to meet their greater pursuit, because they often ignore the communication with their superiors.
first, let your boss know what you do every day.
This is very important. First, respect him. Second, avoid him from breeding too many ideas, such as you want to grab his position, make trouble with him in the dark, despise him and so on.
second, ask for his advice and get support.
Sometimes it is obvious that you can take a shortcut, but because you ignore the communication with your boss, you take a detour, so there is nothing wrong with listening to your boss's opinions on some issues.