Some netizens broke the news that a camera was installed in the box of Haidilao, a famous hot pot chain restaurant, and thought that such behavior violated the privacy of customers.

In fact, many businesses, especially catering businesses, have installed cameras in many places to avoid disputes or prevent customers from leaving things in their boxes, which is more helpful to the management of catering companies than infringing on customers' privacy. However, one thing to be clear is that catering companies must clearly inform customers that this place is required for cameras where they can see it, that is, consumers have a clear right to know. At the entrance of some hotels, they will find signs with cameras inside. The box of catering business is the same as the open dining occasion in the hall, and all of them belong to public places.

when booking seats, or entertaining friends and customers, many guests want to have an independent and quiet environment in advance, which is different from the feeling of dining in a noisy hall, and there will be special service, so they will clearly point out that the box fee will be charged separately when they consume, and many boxes have a minimum consumption standard. For the reason of land and money, many boxes are actually separated by screens. Even if it is a special independent room, in fact, due to business considerations, the built-in camera is also for the purpose of protecting guests, and can not be completely regarded as an invasion of privacy. Many ingredients like hot pot are fresh raw materials, but because some guests will feel that the problems of ingredients will often complain, sometimes they can't tell what is going on. If you watch the surveillance video, the truth will come out.

Therefore, the operators of businesses actually set up cameras in the box for various reasons. Of course, first of all, they must respect consumers and inform them in advance, which may make the guests who come to spend money have a bottom in mind, and they can't feel that I decided this box, so closing the door is my privacy. It doesn't matter if I do anything in it. In fact, the monitoring setting also invisibly restricts the behavior of guests in public places.

In fact, most consumers are very quality and rational, and they can also understand the behavior of merchants setting up cameras in boxes, and friendly merchants will also inform consumers of the real situation when booking in advance. This kind of benign communication is actually the best, especially when eating out, there will actually be some uncontrollable factors. With the existence of the camera, it has also played a role in binding both parties in some aspects.