First, abide by the cashier service specification and serve according to the specification.
Two, familiar with the computer price at each time, skilled operation of the charging system and other related equipment.
Third, be full of energy every day and always know the attendance rate of all rooms in this Internet cafe.
Four, cashier succession must be carried out at the same time, counting, recalculation, working capital, do a good job in each other.
Daily purchase account shall be registered in detail. If there is any mistake in cash at the cashier, the cashier shall bear the economic responsibility. The cashier handed over to work twenty minutes in advance.
5. Cash at the cashier can only be collected by designated managers, and no one else can withdraw cash for any reason. In case of the above situation, all the responsibilities shall be borne by the cashier.
6. Don't leave time on the computer for any reason, even if you don't need to pay cash (such as the boss signing the bill or the employee number issued by the network management office, you should also indicate and register it, and you should not open more than five employee numbers at any time).
Seven, in addition to the cashier, technician, supervisor, other personnel are not allowed to enter the cashier room.
Eight, do cashier registration in strict accordance with the steps of online registration, actively promote the image of Internet cafes and promote membership cards.
Nine, payment requirements clearly enunciate, remind guests to check the balance face to face, and it is strictly forbidden to "throw, throw, throw" the balance to customers.
Ten, assist the network management to remind the guest computer.
Eleven, the bar display cabinets, mainframe, mesa keep clean at any time, are not allowed to store sundry, all items neatly, cashier health keep clean at any time.
Twelve, responsible for the management of small keys in the chassis. /bbs/viewthread.php? threadid = 1 177 & amp; page = & ampviewm=
Job responsibilities of supermarket cashier
Release time: 2005-10-17/4:12: 00 Source: China Business Consulting Network.
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In recent years, supermarkets, as a new retail format, have developed rapidly in China. Rich commodity types, convenient shopping methods and low-profit sales management policies make supermarkets more and more involved in the lives of ordinary people. Unlike traditional department store salespeople, supermarket employees generally do not directly or actively deal with customers. Customers choose their favorite products by comparison in the store, and then go to the supermarket to check out. At this time, the importance of supermarket cashier appears. For supermarket cashiers or people who are about to engage in cashier work, if they want to do cashier work well and become a qualified supermarket cashier, they must first understand the job responsibilities of supermarket cashiers.
To outsiders, the cashier's job is simple, that is, to settle the price of the goods selected by customers. In fact, although providing checkout service for customers is the basic work of cashier, it is not the whole work of cashier, and the cashier's work cannot be simply equated with checkout work. This is because the entrances and exits of most supermarkets are designed together with the cashier operation area at the front desk. When customers step into the supermarket, the first supermarket employee they see is the cashier. They will contact the cashier directly when checking out the selected goods. Every move, word and deed of the cashier represents the image of the supermarket. Therefore, the job responsibilities of supermarket cashiers also include the important content of providing good etiquette services to customers. In addition, as a business entity, the supermarket's operating characteristics determine that the cashier work of the supermarket must cooperate with the operation of the whole supermarket in order to maximize the profit of the supermarket. Therefore, the duties of supermarket cashiers also include cash management, promotion and loss prevention.
I. Providing checkout service for customers
Cashiers should not only be quick but also accurate when providing checkout service. Do not sell low-priced goods at high prices, which will harm the interests of customers; It is also not allowed to sell high-priced goods at low prices, which harms the interests of enterprises. For products that can't be scanned, the product code should be entered, and the numbers should be read clearly to prevent mistakes.
Second, provide consulting services to customers.
Cashiers should not only master cashier skills, but also fully understand the commodity layout of the whole shopping mall. When customers ask questions, they should be able to answer customers' questions accurately, treat customers warmly and politely, and do a good job in guiding services.
Third, cash management.
Cashiers have to contact a lot of cash every day because of their work needs, so they must strictly abide by the relevant cash management regulations of supermarkets. If you don't bring cash to work, you can't count it at work.
Fourth, supermarket loss prevention.
When customers check out, they will leave some goods at the checkout counter for some reason. At this time, the cashier should put the goods that customers don't need back on the shelf in time to avoid unnecessary losses. To some extent, the cashier is also a part-time loss prevention officer.
Verb (abbreviation for verb) promotion and promotion activities
Supermarkets often have various promotional activities. In the promotion activities, besides the normal cashier operation, the cashier should pay special attention to publicity and notification. The contents of the notification mainly include the following three items:
1. Conditions for getting discounts or gifts
When the amount of goods purchased by customers is close to the amount needed for this activity, the cashier should remind customers to buy more goods to get some discounts or gifts, so that customers can get some satisfaction and feel respected.
2. Matters needing attention
When answering customers' questions about promotional activities, cashiers should inform customers of relevant precautions, such as the deadline and participation conditions.
3. Types of promotional activities
Promotional activities can be divided into cumulative calculation and non-cumulative calculation. In the "non-cumulative" calculation of promotional activities, cashiers should pay attention to publicizing and explaining the characteristics of this activity to avoid some unpleasant scenes.