speaking of couriers, I believe everyone is familiar with them. couriers can be said to be the most anticipated ones in daily life. I feel that there are no two couriers on the road, as if there is no hope in life. We refresh the express information and location every day, which makes people feel worried. At the same time, we can often see couriers busy in our lives. They bring convenience and hope to the world with their own labor. However, the courier's workload is heavy and hard, and it is also one of the most difficult jobs.
so, what equipment is the handheld terminal held by SF Express? In fact, it is what we call a logistics handheld terminal, which is mainly used in the logistics industry. Of course, different handheld terminal products can be used in different industries. For example, Nanjing Yanwei's handheld terminal can be used not only in the logistics industry, but also in large-scale warehouse management, intelligent agriculture and forestry, transportation and logistics, financial insurance, manufacturing, retail, energy industry, electric power industry, medical and health industry, parking management, catering and entertainment, ports and docks, container freight, engineering construction, surveying and mapping, administrative law enforcement and so on.
SF Express's handheld terminal has quite a lot of functions. This kind of equipment is a personal handheld terminal, and its main functions are as follows:
Function 1: receiving real-time orders, and processing information of various problems.
function 2: dispatch parts in real time and handle all kinds of problems.
function 3: query address, calculate freight, distribution range and statistics of received and dispatched parts.
function 4: inquiry of customer information and monthly account number.
function 5: pay by credit card, support SF stored value card and SF electronic account, and generate QR code for WeChat payment.
brief introduction of the above commonly used functions.
There are also some functions that are not commonly used:
Function 1: You can download examination questions and push recent important notices on the startup interface.
function 2: employee personal information, personal finance, material application and personal assets.
function 3: various performance, rewards and punishments and internal information.
in fact, some different brands of handheld terminals can be used not only in the logistics express industry, but also in many other industries.
The courier's mobile operation process is mainly as follows:
1. Sorting of courier.
41% of the courier's time is used to quickly sort the received parts, and the specific couriers are identified according to areas and personnel. At the same time, according to the needs of customers, we need to update the information of express mail assigned to specific couriers in time, so as to facilitate customers to inquire about the information of delivery staff of express mail. Through the application of hand-held terminals, we can quickly sort the express mail. At the same time, each courier scans all his express mail one by one and binds his hand-held terminal with the express mail information, so that we can clearly see who is responsible for the delivery of each express mail in the background, which improves the user experience and is convenient for customers to inquire.
2. confirm the express mail information and give it to the customer.
the ultimate goal of the courier is to deliver each express accurately and quickly to the corresponding recipients. So how to distinguish express information quickly? It can also be realized by using a special hand-held terminal for couriers. The handheld terminal is used to scan the exclusive barcode or QR code of the express mail, and the data information on it can be read quickly, so as to avoid some inconvenient reading caused by illegible and damaged handwriting during transportation. At the same time, the problems of cumbersome and inefficient identification with naked eyes are eliminated. Therefore, the application of handheld terminals is deeply loved by the logistics express industry.