Recently China Southern Airlines has developed its own app called China Southern Airlines E line, many wonderful need to fly passengers have a lot of questions, what are the good features of this app? Most other types of travel booking software is not enough? I'm not sure if I'm going to be able to get a good deal on this one. I tell you this software has a lot of good features!

Reservations

Note: The number of meals served on each route varies and is based on the actual situation

Some people are not convinced that the above list is for business class, but if you have the ability to make reservations for economy class, you can do it too.

Don't tell me, it's really possible. For example, you can book a seafood paella for free in Economy Class (available on some routes) via the app:

Service page

First, there's the "Service Hall" overview, which is actually the same page in 3 parts. (i.e. you can see the center and the right after you slide up the left image).

All the functions are listed in a reasonable order according to the 6 stages of the whole process: "before traveling, going to the airport, at the airport, during the flight, at the destination, and after traveling".

If you don't like the above page, you can click on the "Itinerary" button at the bottom of the app to change the display to show related functions by flight segment, taking care of users with different usage habits.

Because the app has so many features, we've chosen to introduce only some of the more important ones, and the ones that passengers will enjoy, so you can explore more on your own.

Ticketing, seat selection and refund

These are the basic functions of each company's app, but it is worth mentioning that through the China Southern Airlines app, users can refund or change tickets purchased through any channel (i.e., including tickets sold by other organizations), which can greatly facilitate the passengers and reduce the cost of communication when changing their tickets;

We will also introduce some of the more important and popular items in the app.

Additionally, the cabin diagrams for the seat selection function are quite accurate, and even details such as whether an individual business class seat is more by the window or by the aisle are labeled to make it easier for passengers to choose.

Taking the business class cabin of a Boeing 777-300ER as an example, it's clear that the seats on either side of row 11 are more by the window, while the seats on either side of row 12 are more by the aisle

Special service applications

Passengers with mobility impairments who wish to apply for a wheelchair, assistance for the elderly, a baby's bassinet, or a child without a recognizable accompanying child can do so through the app; in addition, the app can be used to apply for a wheelchair, assistance for the elderly, a baby's cradle, or an unaccompanied child. app application; in addition, the app also provides the application service for checking in pets.

Booking in-flight meals

This has already been covered, so I won't repeat it. China Southern Airlines is currently enriching its in-flight meals according to departure/destination characteristics.

Flight Dynamics

It is the most comprehensive dynamic display system in mainland China, displaying even the most intimate information about the stage of pre-flight preparations and the captain's experience on the current flight.

There are two areas that are debatable: 1, the "service progress" item, if you can tell the time period in which each item will be carried out, it will be more meaningful than to tell the stage at which it is now;

2, is it necessary to disclose the captain's flight time and the total number of flight attendants? These two figures have no practical significance, but may trigger unnecessary associations among passengers, such as a new captain is not safe enough? Is it necessary to disclose the number of flight hours and the number of flight attendants?

Discounting Airline Miles for Everyday Spending

This feature is located in the "Me"-

"My Wallet" screen. Once the user binds a credit card (a national regulatory requirement), the app generates a UnionPay QR code, which converts airline points into electronic funds for everyday use.

After the payment is activated, the app defaults to redeem the points for cash first, and only after the points are used up will it start deducting the credit limit of the bound credit card, which of course can be changed by the user in "Settings"

According to the actual test, about 36 points can be deducted for 1 yuan, and theoretically, it can be used by all merchants that support UnionPay QR codes. Theoretically, all merchants that support UnionPay's QR code can be used, including but not limited to 7-11 convenience stores, Starbucks Coffee and so on, which is especially suitable for people to "consume" mileage points that have no clear purpose, but are about to expire.

So far, the China Southern Airlines E-Mileage app seems to be pretty good, with so many useful and novel features to offer, but as for the future development, I hope China Southern Airlines can keep making progress and keep up the good work.