Etiquette and welcome duties (General 6)

In today's social life, job duties are becoming more and more important to people. Job duties can clarify what everyone's job duties are, what kind of work they should undertake, what kind of responsibilities they should undertake, how to do it better, what they should not do, and so on. So how are the relevant job responsibilities formulated? The following are the duties of etiquette welcoming posts (6 in general) I collected for you. Welcome to read and collect them.

Responsibilities of etiquette welcome post 1

1. Responsible for cleaning the welcome room and waiting room

a. Before each meal, the floor and tableware of the welcome room and waiting room must be thoroughly cleaned.

B, take special care of flowers and other decorations in your area.

2. Greet the guests warmly and politely, guide the guests to the right position according to the different requirements of customers at each table, and help pull up the chair and give up the seat.

3. Be responsible for receiving the menu from the warehouse management department and distributing it to every desk attendant when guiding customers to their seats.

4. Be familiar with all the service items in the store and the marketing policies of the day, and be able to answer all kinds of difficult questions for the guests accurately and fluently.

5. Receive all telephone calls, make a record of telephone reservation, and accurately inform the desk attendant in the reserved area or room before the market opens.

6. Record the important events of the on-duty visit, and the information that needs to be conveyed should be accurately transmitted through the Information Conveying Bar.

7. Do a good job in serving customers in the waiting restaurant.

A, do a good job of pouring and refilling tea for customers waiting for meals.

B, timely issue the Waiting Card to the waiting customers and make registration.

C, after receiving the "notice of returning to Taiwan" from the desk attendant, promptly guide the customers waiting for meals to their seats according to the number of people on the desk.

8. Do a good job in receiving, transmitting, accurately and timely the mail and newspapers in the store.

9. Do a good job of finishing up after meals, make a record of returning to Taiwan according to customers' opinions and dining materials, write the Summary Table of the Day, and hand it over to the manager in charge before signing it off.

11. Obey the duty arrangement and temporary dispatch of the manager in charge. Etiquette welcome post responsibilities 2

1. Use service honorifics, greet guests with a smiling face, ask customers for their digits, and thank them with a smile when they leave the restaurant. Hotel welcome post responsibilities.

2. When a reservation is made by telephone or by someone, you should fill in the reservation book accurately and repeat it to the customer.

3. Try to remember the names, habits and likes of frequent customers, so as to make customers feel at home.

4. Be familiar with the hotel's service facilities in order to answer customers' inquiries.

5. Be responsible for public health within the approved scope.

6. The usher should know the menu and reservation of each meal, and be familiar with all the banquet halls, dining tables and seats in the restaurant.

7. Be neat and beautiful, polite and enthusiastic, and stand at the door of the restaurant 31 minutes before the meal, smiling and welcoming customers.

8. When the customer arrives, smile and greet him when he is 3 meters away from the customer, bow down and say hello when he is 1.5 meters away, make a 31-degree bow and gesture to show that he is coming in, and help the customer to store clothes, hats and other items.

9. The ushers show the guests to their seats: When customers enter the restaurant, the first usher (client) gives a greeting speech to the customers, inquires about the customers' situation and arranges corresponding seats according to the number and requirements of the customers, and then gives it to the second usher (desk attendant). When the waiter sees the customer, he first gives a welcome speech, pulls up his chair and gives up his seat (usually the same as the first greeting), then delivers tea and towels to the customer, and then drops the mouthpieces, chopsticks sets and more seats according to the customer's situation. Etiquette welcome job responsibilities 3

Job responsibilities:

1. Accept the hotel reservation needs of online and offline customers and properly solve them.

2. Answer customers' telephone inquiries about hotel and other product information, answer them and make relevant records.

job requirements;

1. Have enthusiastic working attitude, certain ability to work under pressure, good execution and team spirit;

2. Have certain communication skills, articulate, cheerful and confident, and have strong language expression skills and interpersonal communication skills;

3. Technical secondary school degree or above, standard Mandarin, polite speech and sweet voice;

4. Proficient in basic office software operation and proficient in Chinese and English typing;

5. Have excellent service consciousness and professionalism. Etiquette and welcome job responsibilities 4

Job responsibilities:

1. Be neat and tidy, welcome guests on time, and move gracefully.

2. Use service honorifics, greet guests with a smiling face, ask the number of guests actively, and thank them with a smile when they leave the restaurant.

3. Polite language must be used in the welcoming ceremony.

4. Enthusiastically lead customers to sit down, pull chairs to give way, send recipes, and properly answer guests' inquiries.

Qualifications:

1. Good image and temperament, good at communication;

2. Be polite, talk well and smile, giving people a sense of intimacy;

3. Know the reception etiquette. Etiquette and welcome job responsibilities 5

Job responsibilities:

1. Receive, greet guests and recognize every incoming guest;

2. Answer the phone and help the guests arrange their seats;

3. Control the time and increase the guest flow;

4. communicate with other employees and managers about guest preferences and arrival records;

5. customers should be active, enthusiastic, polite, patient and considerate;

6. Provide services for guests, and put customers first;

Requirements:

1. One year or above experience as a receptionist in catering industry (western food/hotel experience is preferred);

2. Basic experience in serving Chinese and western food, with a certain ability to serve oral English and standard Mandarin;

3. Age 18-28 years old, with high school education or above, female, height over 168cm, male over 175cm;

4. Simple computer operation skills (word, Excel);

5, serious and responsible work, high obedience; Etiquette and welcome duties 6

1. Maintain correct appearance and behavior at work, and the service language should meet the requirements of the resort.

2. greet the guests with a smile service, and provide the service of pulling and closing the car door and hall door for the guests, leaving a good impression on the guests.

3. Actively assist the elderly, weak and disabled guests and provide necessary services.

4. Help to ease the traffic in front of the door, be familiar with the taxi business, and help the guests call a taxi.

5. Assist the bellboy to load and unload and carry the luggage for the guests.

6. Assist the security personnel to do a good job in the security inside and outside the hall, report any problems found in time, and manage the system "Hotel Welcome Job Responsibilities".

7. Cooperate with relevant departments to be responsible for the sanitary conditions and equipment in the post area, and report any problems found in time.

8. Strive to complete the tasks assigned by the foreman, obey his command and accept his supervision. Keep good relations with superiors and colleagues, and create a harmonious working atmosphere.

9. Take care of the umbrella stand in front of the door, put it at the door in rainy days and put it away in sunny days. ;