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1. Change the ordering process to improve the restaurant turnover rate.
It may take only 3 minutes to order food during the peak meal period, but it takes 11 minutes to queue up. This inefficiency not only affects the dining experience of customers, but also may lead to the loss of passenger flow. Use the self-service ordering machine to order food, and the customer pays for the order at the self-service ordering machine. This process has changed the previous process of ordering food and cashier for guests, saved the waiting time of long queues and further improved the transaction rate of restaurants.
2. Save the labor cost of waiters
Compared with traditional catering, when the self-service ordering machine replaces the previous paper menu, the restaurant saves the labor cost of waiters. The self-service ordering machine combined with the ordering system can be changed in the background, which is more convenient.
3. Customers choose their own meals, which improves customer satisfaction
Every customer's taste is different. When customers order food in the self-service ordering machine, they can flexibly match the meals and choose the ingredients they want (such as not spicy, slightly spicy or extra spicy). After the kitchen receives the order data, it can make it according to the customer's customization options.
in addition to the above three values, restaurants can also play with big data, and bosses can check the business data at any time. Using the restaurant self-service ordering machine to connect with the dining system, the restaurant owner can check the store operation data, upgrade the restaurant service and analyze the user's consumption data, so as to find more opportunities to improve the user's consumption experience.
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