Legal subjectivity:

After being complained to the Market Supervision Administration, the parties concerned need to go to the Market Supervision Administration to actively respond and explain the situation. Any unit or individual has the right to complain and report violations of the law to the market supervision and management departments and relevant departments. The market supervision and management departments and relevant departments shall disclose to the public the telephone, mailbox or e-mail address for accepting complaints and reports. Legal objectivity:

Law of the People's Republic of China on the Protection of Consumers' Rights and Interests Article 15 Consumers have the right to supervise goods and services and the protection of consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to criticize and make suggestions on protecting consumers' rights and interests.