Some netizens broke the news that a camera was installed in the box of the famous hot pot chain restaurant Haidilao, believing that such behavior violated the privacy of customers. In fact, many businesses, especially catering businesses, have installed cameras in many places to avoid disputes or prevent customers from leaving things in their boxes, which is more helpful to the management of catering enterprises than invading customers' privacy. But what needs to be clear is that catering enterprises must clearly inform customers that this place needs cameras, that is, consumers have a clear right to know. In fact, there are signs with cameras at the entrance of some hotels.

The box of catering business belongs to public places just like the open-air dining occasion in the hall. Many guests, when booking seats or entertaining friends and customers, hope to have a relatively independent and quiet environment. They will consider booking boxes in advance, which is different from the feeling of dining in a noisy hall. There will be special services, so they will clearly point out that they will charge box fees separately when spending, and many boxes have minimum consumption standards. For land and money reasons, many boxes are actually separated by screens, that is, watching. Even if it is a particularly independent room, in fact, for commercial reasons, the built-in camera is also for the purpose of protecting guests and cannot be completely regarded as an invasion of privacy.

Like hot pot, many ingredients are fresh raw materials, but because some guests feel that the problems of ingredients will often complain, sometimes they can't tell what is going on. If you watch the surveillance video, the truth will come out. Therefore, the operator of the business actually put the camera in the box for various reasons. Of course, first of all, we should respect consumers and inform them in advance, which may make the guests who come to spend money feel confident, and they can't feel that I decided this box, so closing the door is my privacy, and it doesn't matter what I do inside. In fact, the setting of monitoring also virtually restricts the behavior of guests in public places.

Most consumers are actually very quality and rational, and they can understand the behavior of merchants setting up cameras in boxes. Friendly merchants will also inform consumers of the real situation when booking in advance. This kind of benign communication is actually the best, especially when eating out, there are actually some uncontrollable factors. With the existence of the camera, it has also played a role in binding both parties in some aspects.