? Since the popularization of the Internet, our life is closely related to the Internet. People don't have to go out to buy what they want, and the most popular is takeout. So there are also many delivery staff, and now there are also very many takeaway platforms, and more and more people order takeaway. Nowadays, takeaway is so popular, an excellent takeaway boy needs to have what professionalism?

? 1, on time to send the meal to the hands of the guests

When the customer has a delivery demand, on time to send the takeaway to the hands of the customer is the core requirements of delivery. According to research, the experience within 30 minutes is the best, and more than 1 hour, customer favorability will decrease. Therefore, an excellent takeaway boy should improve the efficiency of the delivery staff, reduce the cost of interaction in the delivery process, and save the time of order recording, order taking, delivery, and cost settlement, so as to improve the efficiency of delivery.

? 2, the merchant out of the meal slow timely phone and customer communication

If because the merchant out of the meal slower, may be delayed delivery, takeaway brother should call the customer in a timely manner, and the customer communication can not be timely delivery of the reason, and express can not be on time delivery of the apology. Most customers are able to understand.

? 3, to have the spirit of hard work and endurance

Send delivery sometimes encounter bad weather, such as summer is too hot, winter is too cold, but also to have encountered difficulties do not give in to the attitude of the mental quality to be hard, do not meet the difficulties on the retreat, do not want to do, it is certainly not a long time to do. Do this line of work to have the spirit of hard work.

? 4, to have a good service attitude

To treat the customer's attitude must be good, the customer may come to several phone calls to urge you, but also because of the lack of patience for you to grumble, but as a deliveryman, must be gentle and patient with a variety of customers. In the face of customer impatience, urging, complaints, can maintain a good state of mind.

? In fact, the delivery boy is also very hard, we have to respect their labor, but also to respect their position. Everyone who gets the fruits of their labor through their own efforts should be respected.