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What is the responsibility of the hotel account manager?

Job responsibilities:

1. Obey the arrangement of the department manager and participate in various reception activities. ?

2. Keep close contact with business customers and key guests, and assist the department manager to handle daily affairs.

3. Actively carry out market research, explore potential customers in time while keeping old customers, and increase new customers

4. Keep abreast of the new trends and recent arrangements of customers in various units, make work plans and launch marketing activities in time.

5. Keep abreast of the new trends and market information of peers, provide information and reasonable suggestions for managers to make work plans, and assist managers to carry out marketing activities. ?

6. Carry out planned sales activities and conduct sales visits. After the sales visits, the sales staff should write a sales visit report. And establish files, improve marketing plans, and develop new customers in a planned way.

7. Manage the equipment, office supplies and articles of the department. ?

8. Be responsible for all the clients' affairs, including visiting, establishing files, and collecting accounts.

9. Check the sales work and plan implementation in time. Sales managers should exchange information frequently and coordinate the promotion of important guests. ?

11. In case of major festivals, send congratulatory letters or cards to units and individuals with business contacts, old customers and regulars, such as what commemorative activities the hotel holds, and invite customers to participate.

11, attend the meeting every afternoon and report the work progress to the department manager.

12. Complete other tasks assigned by the department manager. ?