Housekeepers and cleaners are staff who serve schools or dormitories, but housekeepers have wider responsibilities. In addition to being responsible for the cleanliness of the dormitory, it is also necessary to manage the dormitory order, maintain the normal use of dormitory facilities, and coordinate the handling of dormitory disputes. The cleaner is mainly responsible for the cleanliness of the dormitory, including cleaning, garbage removal and disinfection. Therefore, boarding houses and cleaning staff are different.

In addition to housekeepers and cleaners, there are many other staff who serve schools or dormitories, such as doormen, maintenance workers and electricians.