the greeter in the food and beverage department

(1) is responsible to the head of the sales department and accepts his supervision and assessment.

(2) Understand the reservations made by the desk staff on that day, and make a good handover with the kitchen service and cashier.

(3) Accurately grasp the seat forecast in each period, accept the forecast of each category according to the relevant requirements and inform the relevant personnel in time.

(4) effectively grasp the customer information and report to the business supervisor in time.

(5) Assist the supervisor to establish a guest history file, standardize his own behavior, pay attention to gfd, be dignified and generous in speech and behavior, behave properly, and be a good representative of the hotel image.

(6) Be responsible for the cleanliness of the work area and keep the environment neat and beautiful.

(7) Be responsible for seating and welcoming guests to dinner.

(8) Answer guests' inquiries about dishes, services and facilities. Pay attention to collect guests' opinions about this restaurant and report to the superior in time.