☆The main responsibilities of the foreman position
- Timely completion of the tasks assigned by the supervisor, leading the class to adhere to the implementation of job duties, operating procedures and regulations.
-Responsible for the development of the work plan of the class according to the requirements of the plan within the Ministry, the use of consumables plan, responsible for the management of the facilities and equipment used by the class, so that it is often in good condition.
-Responsible for the implementation of the enterprise's various management systems and operating procedures, supervision and inspection of the work of team members.
-Responsible for the ideological education and business and technical training of the employees in this class.
-Organizes shift meetings.
- Arranging the work, vacation and scheduling of shift members.
☆Having shift meetings
1) Five functions of shift meetings:
-Communicating instructions from superiors
-Arranging the day's work
-Evaluating the work
-Training employees
-Improving the communication between the managers and the employees
Instructions: Evaluating the work and training the employees refers to the use of after-shift meetings to summarize the work of the day. The day's work, identify strengths and weaknesses, so that employees understand their own shortcomings and strengths, so that the next day in the work of the following day do not appear similar situations. Utilize a short period of time to provide targeted training to employees. Corrective action on employees' thoughts and behaviors. After a long period of time, the work of the problem can finally be solved to achieve the goal of uniform operating standards.
2) five things to pay attention to open a good class meeting
- clear meeting purpose
- make good preparations before the meeting
- master the time
- pay attention to the skills
- check the effect
3) clear meeting purpose
Managers must understand what the meeting is about, it is to convey, training, or communication. , or communication.
-Communicate instructions, clarify what is communicated, and what methods are used to make all employees understand and ensure that everyone knows, remembers, and understands.
-Training of employees, clear training content, with what way, how to arrange the progress, and what effect you want to achieve.
-Communicating emotions, clear communication methods, who is the object, the depth of the conversation, to achieve what purpose.
3) Do a good job preparing for the meeting
Implementation of the meeting time, personnel, location, and prepare the materials needed for the meeting. Before the meeting to adjust their mood, to a good state into the meeting.
-Communicate instructions, prepare relevant documents, minutes of the meeting;
-Train employees, practical sites, tools, teaching materials, cases, discussion outlines, etc.; communicate emotions, records of conversations, side witnesses, places of conversations, etc.
-Communicate instructions, can not read from the document; the meeting must be combined with points, interspersed with cases, combining theory and practice to increase the effect of the meeting.
-Check the effect to see how the quality of the day's work, ask questions on the spot. If it's a training session, it should be a critique of the employee's performance.
In conveying instructions and checking the effect of the time, be sure to grasp the time and skills, can waiters can have a pleasant atmosphere of the class meeting. Modern catering foreman, from the management level, in the restaurant management of the lowest level, directly facing the staff and customers, supervise the management of employees, playing the role of the top and bottom, "official" micro, your non-light. Therefore, some management scholars give the restaurant foreman multiple roles: as a leader, as a message conveyor, as a mentor, as a referee, as a model, and as a counselor.
☆Scheduling
-Arranging employee work hours, jobs, and shifts.
- Cannot be changed casually after arrangement. There is a difference between the morning, midday and evening shifts.
-To be changed at intervals.
☆Vacation
- Arranged according to the requirements of the company.
-To keep abreast of employee activities and be flexible in dealing with special situations.
The author believes that any job duties are a combination of responsibility, power and obligation, how much power should bear how much responsibility, how much power and responsibility should do how much obligation. For the hotel catering department managers foreman job responsibilities is no exception, employees do not know their job responsibilities, they do not know where their position, do not know what to do, how to do, to what extent.
Hotel Food and Beverage Department managers job responsibilities, to help employees in a clear job responsibilities on the basis of a clear daily work content, how to complete, should be done to what standard and other issues. I believe that this hotel catering foreman job duties, can help your business employees to complete the set work objectives, but also to take the initiative to do some things related to job duties, their own goals and obligations are also more clear and clear.