There are introduction to tourism, passenger transport, basic knowledge of railway safety, tourism psychology, physical training, tourism English, passenger safety, train crew, train service, computer foundation, labor safety and health, etiquette and makeup, tourism geography, Putonghua, railway basic knowledge, railway regulations, railway geography, aviation etiquette, basic English, oral English, physical training, professional ethics, simple first aid knowledge and computer application foundation.
First, the training objectives of the high-speed rail crew major
This major mainly trains students to master railway introduction, railway passenger transport laws and regulations, engage in professional skills such as passenger transport organization and coordination, service etiquette, communication, and passenger service skills, and adapt to passenger train service and train management in railway passenger transport sections and passenger transport organization and management in railway passenger transport departments. The high-speed rail crew major is to train high-speed rail flight attendants, mainly the staff who serve passengers on passenger trains.
Before boarding, passengers should check everyone's tickets to prevent people from boarding by mistake or without tickets. Help passengers with their luggage. When the train leaves, you should tidy up your luggage to prevent it from falling off the luggage rack and hurting passengers. Every station should report to the station to ensure the information of the passenger station, and every station should clean up the garbage in the carriage to bring a clean and tidy environment to the passengers.
Second, the main courses of high-speed rail crew major
Basic knowledge such as passenger psychology, legal basis, service etiquette, passenger organization, railway transportation organization and management, basic skills training such as foreign languages and computer office, and professional skills training such as excellent train conductor and conductor.
Third, the employment direction of high-speed rail crew major
Employment direction: high-speed rail crew, train crew, motor train maintenance, railway power supply, railway signal, railway line maintenance, station management, railway ticketing, motor train service, train catering, railway logistics, railway security inspection and other majors.
Four. prospect
With the reform of railway situation and the development of railway industry, it is urgent to make up for the shortage of talents in railway engineering and service fields. Railway talents are in short supply. According to the unified planning of the 12th Five-Year Plan, China will build 40,000 km intercity high-speed railway in five years, and 28 cities will be approved to build subways. China needs about 4 million high-speed railway and subway management and application talents.