1. Dress according to regulations, wear work cards, pack up gfd, and get ready for work at ten o'clock in advance;
2, selling truth to attend the pre-class meeting, so that selling labor has countless hearts;
3. Prepare the car for labor, put cotton goods and consumables to be replaced on the car every day, and the car for labor is blocked at the door of the room being cleaned. The items on the car are evenly placed, easy to take, not dirty and stable, and the car curtains and broken bags are kept clean and intact.
Second, post-employment labor.
1. Liquidate my serious area in time according to the living conditions of the guests every day;
2, health labor should be cruel according to the rules, health things should pay attention to maintenance, and must not be mixed;
3, sales really implement the disinfection system of tea sets and sanitary ware, and the disinfected tea sets and sanitary ware should be sealed to prevent re-purification;
4. It is forbidden to touch the guest's belongings in the clearing room. When moving, it needs to be restored to its original state. After the liquidation, pay attention to lock the doors and windows to ensure the financial stability of the guests.
5. The general order of room cleaning is as follows: rooms that guests verbally propose to clean, rooms with "Please Clean Immediately" signs on the doors, rooms of key guests, rooms of ordinary guests and empty rooms;
6. Clean the room with the voucher as the step.
1, the clearing room should be carried out step by step, the specific way is:
(1) Knocking: Push the labor cart to the door of the room to be cleaned, stand up straight, knock on the door three times with your middle finger, and sign up as a "clerk". Knocking on the door should be moderate, not too light or too heavy, which makes people feel impolite. If there is no response in the room for three or four seconds, knock three more times and open the door with the key. After opening, push the door open by a third and knock three times (if you find the guest sleeping, you don't need to knock on the door to inform you, and you can't enter the house and close the door quietly. If you are disturbed, apologize, exit the room and close the door; If the guest is in the room, ask him politely if he can work and provide necessary services.
(2) Pull: When cleaning the room, you must first open the curtains and open the windows. When drawing the curtains, check whether the curtains are unhooked or closed. If the room smells, spray air freshener.
(3) pour: empty the ashtray and trash can. When emptying the ashtray, pay attention to whether the cigarette butts in the ashtray can be extinguished to eliminate hidden dangers. Do not pour the cigarette butts into the toilet, and also pay attention to whether the guests can write on the guest room newspaper or other paper.
(4) Take back: Take back the used dirty cups and replace or clean them in time. If there is tableware in the guest room, report it to the food and beverage department. Remove the sheets, quilts and pillowcases, put them in linen bags and put them back in the clean room. If there is a cover cloth, send it back to the warehouse in time.
2, from the bed should pay attention to the following three points:
<1> If the bedclothes, such as sheets, are found dirty and washed by the guests, will they? If it is lost, please politely remind the guest that the voucher is claimed according to the regulations;
< 2 > When you make the bed, you should pay attention to whether you can wrap the guest's clothes. When laying pillows, pay attention to whether there are any small items left by guests, such as watches, earrings, rings, etc.
< 3 > The scattered sheets and other items are still on the ground.
3, making the bed: one guest, one disinfection and one replacement, and then make the bed according to the steps. The specific steps are as follows:
<1> First, pull out the bed, about 40 cm away from the headboard, so it's easy to do, and check whether the bed can be covered properly;
< 2 > check whether there are hairs and stains on the anti-skid pad, replace and tidy it up in time, level the four corners of the anti-skid pad and put the rubber band under the mattress;
< 3 > the exhibition link includes exhibition and exhibition;
〈4〉 When making the bed, pay attention to the smoothness of the sheets, and put the quilt and pillow in the same place.