Mastering the knowledge of apology and using the skills of apology correctly will make your life full of sunshine.
1. Know where you are wrong.
Think about what you did wrong and hurt others. It would be better to recognize the mistake clearly and apologize in a targeted way.
2. Dare to take responsibility
An effective apology is not a trick to defend yourself, let alone to get forgiveness from others. You must have a sense of responsibility, dare to blame yourself, and dare to admit your mistakes in order to apologize sincerely.
3. Use clear and correct words, not inflammatory words.
Usually what the injured person wants is that you admit your mistake and show that it won't happen again. Therefore, when apologizing in words, we should pay attention to: too many emotional words are not helpful. The key point of apology is to send a clear, direct and sincere apology message.
4. Think about the angle of apology.
Apologize can be role-to-role or person-to-person, depending on which situation is easier. For example, two executives of a company have a language conflict. If one of them is still angry with the other, he can stand in his own position and express to the other: "We both work in a good company, and I should know more about our differences. Sorry, I was rude just now. " In this way, even if the other party is still in Yu Nu, the atmosphere of opposition has been relatively relaxed.
Step 5 apologize directly
If you do something wrong or say something wrong, you can directly and honestly apologize to the other party. You can apologize to the other party with words like "I'm sorry" and "I was wrong". This sincere and frank attitude is easy to be understood by the other party.
6. If you feel that you can't say sorry, you can use other ways instead.
A bunch of flowers can thaw the past; Putting a small gift on the other person's dining table or pillow can show remorse or love. People can express their feelings by touching without speaking. This is the so-called "silence is better than sound".
7. Apologizing is not a disgrace, but a sign of sincerity.
Great people sometimes apologize. Churchill had a bad impression on Truman at first, but later told Truman that he had underestimated him before, which was a form of praise and apology.
8. Ask others to apologize for you.
If it is inconvenient to come forward, you can turn to a third party for help. You can give your apology or hint to another friend who is familiar to both of you and ask him to apologize to each other for you.
9. exaggerate your shortcomings
The more you exaggerate your mistakes, the more the other person will forgive you.
10, take concrete actions to compensate.
It's a good idea to give each other small gifts and invite each other to dinner. Concrete actions can show your sincerity.
1 1, praising each other's generosity.
After being praised, most people will unconsciously do what they say.
12. Apologize in time
If you feel that someone has offended you and the other person has not apologized, then you should be calm, don't be unhappy and don't be angry. Maybe the other party is embarrassed to apologize.
13, if you are not wrong, don't admit your mistake to avoid trouble.
This practice is not good for anyone. You should distinguish between being deeply sorry and having to apologize. There are some things you can regret, but don't apologize.
14. Written apology
Sometimes it's not enough to say "I'm sorry". Writing on paper carries more weight than saying it in your mouth. You can write an apology letter or email to the other party to express your sincere apologies. This face-to-face conversation can not only achieve the purpose of apologizing, but also avoid some ugly scenes.