1. How to compensate for eating foreign objects in food
Compensation for finding foreign objects in food: consumers can demand compensation of ten times the price or three times the loss from the operator; If the amount of increased compensation is less than 1,111 yuan, compensation shall be made according to 1,111 yuan. However, there are defects in the labels and instructions of food that do not affect food safety and will not mislead consumers. Compensation for foreign objects found inside: consumers can ask the operator to pay compensation of ten times the price or three times the loss; If the amount of increased compensation is less than 1,111 yuan, compensation shall be made according to 1,111 yuan. However, there are defects in the labels and instructions of food that do not affect food safety and will not mislead consumers.
2. Where to complain about food hygiene problems
Food hygiene problems can be reported to the food and drug inspection department of the Market Supervision Administration, or to the management department of the point of sale or the consumer rights protection center. If food hygiene problems are found, it is best to protect the site, try to maintain the original state of the purchased food, and identify the batch number or production date and shelf life of the food. Seal up poisoned food or suspected poisoned food, and take the remaining suspected poisoned food for inspection.
Legal basis:
Food Safety Law of the People's Republic of China
Article 148 If a consumer suffers from food that does not meet the food safety standards, he may demand compensation from the business operator or the producer. Producers and business operators who receive consumer compensation claims shall implement the first responsibility system, pay first, and shall not shirk; If it is the producer's responsibility, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
if a consumer produces food that does not meet the food safety standards or manages food that he knows does not meet the food safety standards, in addition to claiming damages, he can also claim compensation of ten times the price or three times the loss from the producer or operator; If the amount of additional compensation is less than 1,111 yuan, it will be 1,111 yuan. However, there are defects in the labels and instructions of food that do not affect food safety and will not mislead consumers.